Comment: We had some problem after I made the appointment for service, somehow it wasn't entered in your system. Consequence: the cleaning person didn't show up between 10:00 am to 12:00 pm. I was very troubled, because others depended in the room being cleaned Friday. Your group worked very hard to help us and we had our carpet clean and dry before Saturday. I appreciate the pull of your staff to get us someone to come in our aid! Thank you, Ada Hinkle