Comment: Our experience with the first technician Craig was terrible. Chris swooped in and saved the day by not only coming in with a great attitude and a smile but by thoroughly cleaning the floors properly. Chris even cleaned the areas previously cleaned two days before and they looked significantly better. Chris combined with Ken's visit and promise to fix everything that is now messed up, made a huge difference in my experience with Dalworth. If Chris hadn't come we would never use Dalworth again and I would have made sure that getting another job in Trophy Club would have been difficult, but now assuming all gets fixed, I'll reccommend Dalworth and specifically Chris.