Comment: I liked the technicians. Kind of funny how they wear the sleeves to cover up their tattoos, but I'm guessing some customers don't like them.
As far as our carpet is concerned, it turned out nice except in the area in our family room where I pointed out where my dog had gone to the bathroom several times and that it needed some heavy duty cleaning, which they did. The carpet seems a little better, but still feels tacky/filmy and also has a slight odor of dog urine. It may be that the pad underneath is the problem, but it would have been nice to get that sticky/tacky feeling out of the carpet. If you wish to call me you can Thanks! Susan DeNicola