Comment: My home was new construction. Your technician tried, but was unable to remove (what he called glue) from my wood floors. He said you all only used steam on wood floors and he was not allowed to use anything else. I was not told (when I placed the order) that he might not be able to remove anything from floors. I was of the understanding that my floors would be completely clean and new when he finished.
I was somewhat disappointed; however he did a great steam-cleaning job but my home needed more because it was NEW CONSTRUCTION.