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• Reviewed By: Liz C
• Location: Bedford, TX 76021
• September 29th, 2016

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends
• Comment: #2 ... Lack of "on time" was early NOT late. They did ask me if I'd prefer they waited or go ahead and come. I had them come, but it did take me by surprise. It might be best to let customers know that sometimes you run early, too!
  #5 ... at time to leave, they told me that there was a red stain that didn't come out of the closet floor and that that was normal. When I asked if it was at least less red than before, they were clearly surprised or shocked that I expected them to wash it as well as possible, even if it didn't come out all the way. I do hope your training does tell workers to treat all stains at the level of the cleaning ... if it won't come out completely, that shouldn't mean that your workers should skip it completely.
  #8 no clue! I called your company because I know the owner and have had it done by your company previously. Thanks SO much for my clean carpeting. May the Lord bless each of you at the company, including your families, too! If I seem negative, I don't feel that way! I've owned my own business in the past, so I realize that giving any info that you all may not even have thought about is sometimes helpful, so I'm trying to come up with any possible thing you'd want to know. THANKS SO MUCH TO THE MEN WHO CAME AND SERVED ME!!! /Liz
• Overall Rating