Comment: My only concern was that the technician said that I needed more done to my carpet then was quoted to me on the phone. I already had my check made out for the amount that was quoted to me on the phone. I really didn't understand what he said I needed that was not included in the original quote.. I voided the check and paid with a credit card. Maybe the person I talked to on the phone was not aware of this extra service. Maybe itt was something like scotch guard. I don't know or didn't argue with him, Figured he should know what I needed. Thank you.