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  • Reviewed By: Beth P
  • Location: North Richland Hills, TX 76180
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  • Would you refer Dalworth to your friends
  • Comment: The original technician that came and started the job was very friendly and thorough with information. The machine in his van stopped working, so a second technician was dispatched. When he arrived he was friendly and was there to get the job done, but wasn't very professional in how he handled "stepping in". He corrected the original tech several times and treated him as his assistant. The original tech was very professional and never said anything back. I could tell by looks on his face that he couldn't believe how he was being spoken to or treated. Considering there were two techs, it could have been a plus that would have helped get the job done faster, but instead it took longer because the original tech couldn't do anything without being corrected or redirected. The second tech was never "rude" per-se, just came in and took charge verses coming in and working as a team. Each tech will have their own way or system to cleaning, but the second tech was saying his way was the right way and the original tech had only been cleaning for 10 years and didn't know as much as he did since he had been cleaning for 20(+).
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