Tell us how we did!

• Reviewed By: ANDERSON, LEIF
• Location: Richardson, TX 75082
• August 12th, 2017

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends
• Comment: Marcus, the technician, showed up on time and was very polite. He came into the house with his work boots on and as I showed him around the house I noticed dried pieces of mud were coming off the soles of his boots. I mentioned this to Marcus, who apologized and went outside to check his boot soles for any other mud. He then came back in the house and did the work requested. Never, once, did he put on "cloth booties" which every service tech that has ever come to my house has done. I was, frankly, surprised. Someone coming to clean my floors actually brought dirt in with them. I would have thought your tech would have worn some time of protective shoe while in my house. Again, Marcus did an outstanding job in a very timely, efficient manner. Hopefully, this is a teaching moment.
• Overall Rating