Tell us how we did!

• Reviewed By: LUCIA, MIKE
• Location: University Park, TX 75205
• January 6th, 2018

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends
• Comment: Our service technicians were extremely nice and respectful. They took the time to explain the process and were very thorough. One suggestion I’d offer is covering air vents with plastic or magnetic covers during the cleaning process, especially when performing the “ram air” method. I made this suggestion to our techs when I noticed a lot dust and debris coming out of other vents. The techs didn’t have materials on their truck to cover our vents so I supplied them with plastic and tape. They were very accommodating and used my supplies to cover the vests which I felt cut down on the amount of mess. They cleaned up well and made sure we were pleased with the service before leaving. I would be surprised if our techs were among the best on their team. Josh Ortiz should be groomed for management.
• Overall Rating