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• Reviewed By: AHNERT, EDWARD
• Location: University Park, TX 75205
• May 31st, 2018

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• Comment: MAJOR PROBLEM--I told the telephone order-taker that I (the property owner) did not live in the house and consequently the service tech should call me about half an hour before his estimated arrive so that I could get to the house. The order-taker said that she would take care of it and calling before arrival was something that was frequently done. However, that request was not conveyed to the service tech. I was called after he arrived at the property and he lost about half an hour waiting for me to get there.
• Overall Rating