Comment: The service technician did a wonderful job with the cleaning. Exceptional really!! I didn't notice until he left that he did not rake the carpet as I have seen with previous carpet cleaners, so in the morning when I woke up it looked more streaked than usual. I had a rake and did it myself, but it may have turned out better if it had been done while it was wet. Still the overall job was very nice and he worked hard to please.