Comment: The stains on my white carpet are worse than before being cleaned. I have called your office and set up an inspection by a supervisor on Friday. The technician changed the price quoted me over the phone, so it cost me double what I was expecting. We moved all the furniture in one room and 1/2 the furniture in 2 rooms, so only half the carpet was cleaned in those rooms, but I was charged for the full area of those rooms. I feel that an adjustment should have been made for the areas not cleaned.