Comment: Billy was great both the carpets and the tile look and smell great!! I started the appointment online but was unable to schedule for the next day but surprise on a holiday weekend my call was returned and I got an appointment on a Sat afternoon!! I will make sure I always use your company. The carpet got damp adjoining the kitchen and apparently bleach had seeped in and this shredded the nylon carpet I called thinking it was the chemical used on the tile within 30 min. billy was back found the problem and repaied it at no additional cost or time spent by me . great company, and Billy saved the day!! Meg