Debra C (Carrolton, TX)
2/3/2012
I did not pay close attention to the appearance of our service technician, but he was very professional and that is what mattered the most. The reason I say probably refer DALWORTH to my friends or family is because you are a bit more costly than other companies....but you pay for what you get. We are extremely satisfied. Thank you.
Edie L (Dallas, TX)
2/3/2012
TJ Baker always does great work. He is professional and reliable. Thanks.
Patty K (Fort Worth, TX)
2/3/2012
The technician was very professional and efficient. The use of the online system was so convenient and communication was great! Really appreicated the wonderful service. Keep up the great work!
Thomas W (Grapevine, TX)
2/3/2012
The young man who provided the service was very mannerable and did an excellent job with the carpet. However, I'm not sure why they were booked so heavily that he was not able to arrive until after 8:30. Our "window" was from 5-7. As time lapsed, I called Dalworth to see if they would call to let us know when they would come, and if our appointment was still on the schedule. Someone called me and told me the technician was running late, and it would be between 8:30 and 9 before someone would arrive. They asked if we wanted to reschedule for the next day (Friday). We said no. It was after 8:30 when the young man arrived. Again, his service was excellent, but the time was simply unreasonable.
Jill B (Carrollton, TX)
2/3/2012
will use you again, hopefully with the same technician.
Becky C (Keller, TX)
2/2/2012
Jared is just great! This time, he took a few minutes to look at my hardwood floor to see if a cleaning would be beneficial or if I needed additional work done (this was at my request) . He puts up with my dogs antics and really understands our family dynamics. This matters a lot to me and certainly helps in treating the carpets. I have complete confidence in the work Jared does.
Kyle S (Dallas, TX)
2/2/2012
Oscar did a great job! I would refer anyone to Dalworth! Showed up on time with a great attitude!
Shelby M (Plano, TX)
2/2/2012
The tech was very nice and worked very hard. He did an excellent job explaining what he would be doing. I would definitely have him back to do my rugs the next time needed. My carpets look beautiful!
Sharon S (Crowley, TX)
2/2/2012
Very impressed with your services! Great technician, timely, polite, personable and knowledgable. Thank you for sending Mr. Lewis out to me. Now to try your persian carpet cleaning services.
Violet S (Watauga, TX)
2/2/2012
We always request Richard as he has always done an excellent job. We have used Dalworth for 18 years and continue to tell others of your great service. Thank you very much.
Brenda C (Bedford, TX)
2/2/2012
Very knowledgeable and helpful! Awesome employee!
Pam F (Flower Mound, TX)
2/2/2012
I loved the father/son team of John and Matt. They were awesome. So unbelievably pleased with the appearance of the carpets. John worked up a sweat cleaning our carpets. I will certainly request them again. I have already referred them to friends in our neighborhood.
Dr. R (Fort Worth, TX)
2/2/2012
Great service. Bobby and Jesse did a wonderful job.
Kim C (Allen, TX)
2/1/2012
The phone rep was very helpful and friendly and so was the tech. I requested him because my sister used him and he did a great job!
Blanca R (Lewisville, TX)
1/26/2012
very happy ... carpets look GOOD
Aurora G (Farmers Br, TX)
1/26/2012
He was marvelous!! He was so sweet and I really appreciate him!
Nancy W (Bartonville, TX)
1/26/2012
Last year, I signed up w/ Kiwi. Terrible, huge mistake! So glad to be back with Dalworth! Loved our technician~
Karen C (Richardson, TX)
1/26/2012
I used the dry steam process and went to work after the work was completed so don't know drying time. Carpet was dry at 8:00 when I got home. Service cost seemed high but I did not price elsewhere so can't compare relative value. I was very pleased with the service and results though. I would also recommend the technician.
Meredith L (Dallas, TX)
1/26/2012
After being told the techinician would not arrive until 12 noon he arrived before ll. It worked better with my schedule I just was not informed he would be early and was not ready for him. He kindly waited in the van for 10 minutes or so for me to prepare for him to come lin and he did an excellent job. Wesley has been the techinician at my home before and he is excellent and I will be requesting him again.
Joyce F (Colleyville, TX)
1/25/2012
Brian and Brady did a great job. My carpets look nicer than ever when compared to other past treatments. They took their time and were very pleasant. I was really impressed.
Dianna B (Arlington, TX)
1/25/2012
This was for repair of carpet only, looking forward to the cleaning of carpet.
Carol R (Fort Worth, TX)
1/25/2012
Bruno did a really great job!
Jimmie C (Arlington, TX)
1/25/2012
I love the fellow you sent out, he was very knowledgable and curteous!! I will ask for him next time!
Rhonda S (Wylie, TX)
1/25/2012
Mr. Williams was very professional in his attitude and appearance. He did his best but was unable to remove the fingerprint powder on the carpet that I explained to the phone representative.
Jill O (Plano, TX)
1/25/2012
Great experience, great job.
Tony D (Fort Worth, TX)
1/25/2012
Ours techs, Mark and his son Josh, were great in every way. They did a xecellent job, very professional. Am quite pleased on how clean the carpets came out.
Sharon C (Southlake, TX)
1/25/2012
Jared is always great!! Wouldn't use anyone else! Your site needs to be worked on in regards to tile cleaning. I tried to book the tile cleaning online with the discount and it only showed carpets. That's why I had to call.
George M (Richardson, TX)
1/25/2012
John and Matt Deen cleaned my carpets and arrived around 12:30 in a 12-2 pm window. I really appreciated having them here early so the carpets could be done quickly and before rain arrived. They understood about my mom with dementia who now lives with me and was considerate in trying to get the carpet around her recliner dry so that she could sit in her chair by bringing in a large fan while working the rest of the carpet. They understood how to remove oil/grease that my 80 year old mother tracked in from the garage and got the stains out plus other stains that competitors were not able to remove. They cleaned the carpets in 1 1/2 hours which was appreciated so that we could get on with things going on that day. I had locked our two dogs in one room with a slate floor while they cleaned. After they left and I let the dogs out of that room I noticed a little of the carpet had been under the 2 doors in that room so didn't get cleaned. I called this morning to explain my problem and they graciously came out this morning to clean that little strip of carpet that looked so dirty compared to the carpet that was so nice and clean. Not opening the doors to have them clean yesterday was entirely my fault. I would recommend John and Matt Dean to my friends and already recommended Dalworth to those at my work. They all knew of the oil/grease stains that I wasn't sure would come out and asked if Dalworth was successful. I was happy to tell them the stains were gone. I am a single mother taking are of my 80 year old mother while working full time. Money is very tight so I wouldn't be able to afford the kind of cleaning on a regular basis -- although I and my carpets would love to it.
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