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Customer
Rating:
98.0 Average Rating for ALL customer surveys
completed in the last 365 days.
(Customer comments are unedited)
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Customer Reviews
 2/8/2010  (Dallas, TX)
by Martha M.
He was professional, personable, and his work was fantastic. He came to clean my daughters apartment. The carpets that I really didn't have much hope for looked like they did when she moved in! I recommended Dalworth to my friend who was a little leary. She had used another "Steam Cleaning Service" in the past and was not happy. She had Dalworth come last week, and was as thrilled with the results as I was. Now, I am ready for my own house to be done! Price is unbelievable. Thank you. Martha M.
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 2/8/2010  (Arlington, TX)
by Susan J.
We have been using Dalworth for many years and it has been a great relationship. Doug has done our house many times and we are never disappointed! It is obviouse he takes pride in his work and company. We really appreciate you Doug!
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 2/8/2010  (Forney, TX)
by Amy H.
Wally was a great service technician!
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 2/8/2010  (Richardson, TX)
by Laura L.
It was done very well.
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 2/8/2010  (Irving, TX)
by Angela C.
When the technician and his son arrived, I was pleased that they were on time. I had moved most of the furniture out of the way and had vacuumed all the carpets. Then the technician walked through the grass on the side of my apartment and picked up dog poop on his shoe. I had to point it out to him so he didn't track it into my apartment. His comment was, "Well, we're about to clean them anyway." But he did a good effort of cleaning his shoes anyway. I then pointed out that I had one pet stain at the entry to my apartment - it had just happened shortly before they arrived so it was very fresh. I wanted to make sure they paid extra attention to this area and figured they would anyway since it was the main entrance with the most wear from traffic. The technician and his son were very friendly and very fast. It took them maybe 30 minutes to clean three rooms and a hallway. We did a walk-through and everything looked fine. The next morning the carpets were dry thankfully. But once they were dry, I was able to see the pet stain at the entrance very clearly. I had to get my spray cleaner out and work on the stain myself. I picked up three hand-towels worth of stain and dirt and naturally I was very disappointed that this came up from what should have been a clean carpet. A couple other areas had stains that reappeared as well. So I seriously doubt I will use Dalworth again. I wish I could say otherwise. But this was not a good experience for me - other than the fact that they were on time, friendly, fast, and the carpets dried fast. The carpets just weren't very clean - and that's the whole purpose of ordering the service.
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 2/8/2010  (Dallas, TX)
by Rebecca H.
CSR never got the correct phone numbers and gave the technician the wrong address
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 2/8/2010  (Arlington, TX)
by Georgia G.
The service I ordered was to clean the tile and grout in my kitchen. The service was great, however, it might be a good idea to provide a follow up cleaning in the price. Once the floor was dry, just as you would mop a floor, there were spots in the grout that would have probably responded to the cleaning to almost perfect had a second cleaning been applied once the floor dried...Just a thought.
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 2/8/2010  (Plano, TX)
by Candy D.
Excellent job on the carpet repair due to water damage. Thorough cleaning job. I was very pleased with the results and will recommend you guys to my insurance clients when they have minor water damage to their floors and carpets! Candy Deck, Insurance Sales Agent for Harbor Insurance Agency in McKinney
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 2/7/2010  (Forney, TX)
by Kendra W.
Our technician was amazing! Our carpets were filthy thanks to 2 kids and 2 dogs and he did a great job of making them look good as new!
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 2/7/2010  (Mesquite, TX)
by Donna J.
Thank you!
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 2/6/2010  (Arlington, TX)
by Melanie G.
Very satisfied, thank you
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 2/6/2010  (Dallas, TX)
by Becky S.
I have had Dennis as our service technician the last several times. He is very nice and very professional. I enjoy talking to him and he does a great job!
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 2/6/2010  (Grand Prairie, TX)
by Wanda M.
The technician did a gread job and we are very pleased!
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 2/6/2010  (Mckinney, TX)
by Larry C.
The person who came was Matthew, he was very professional and didn't try to pressure me into spending more money! We were completely satisfied! Thanks.
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 2/6/2010  (Mesquite, TX)
by Virginia F.
I was very pleased with the service and felt comfortable using a company with a good reputation. The technician was friendly and worked hard to do a good job.
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 2/5/2010  (Plano, TX)
by Natalie B.
I just absolute love you guys, and I swear by the Taylors. I've given their name to several of my friends!
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 2/5/2010  (Dallas, TX)
by Susie B.
Carpet looks good again. THANKS
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 2/5/2010  (Plano, TX)
by Tom H.
Robert and Tom did a great job. They arrive on time. They were profesional and friendly. They diffinitely knew what they were doing. I will reccomend your service to anyone that I hear is plannning to have their carpet or floors cleaned. I could not be more satisfied with your company, your servive and especially your technicians. Thanks for a a great experience at a most reasonable price. Tom Hodge
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 2/5/2010  (Dallas, TX)
by Jan T.
This is the second time I have had Dennis & Becky Keck at my home. I find their work outstanding! They are professional, personable and just a pleasure to have in my home. I would recommend them to all my friends.
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 2/5/2010  (Kennedale, TX)
by June J.
Bruce does a great job!!
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