Customer Reviews

will use you again, hopefully with the same technician.

TJ Baker always does great work. He is professional and reliable. Thanks.

The technician was very professional and efficient. The use of the online system was so convenient and communication was great! Really appreicated the wonderful service. Keep up the great work!

I did not pay close attention to the appearance of our service technician, but he was very professional and that is what mattered the most. The reason I say probably refer DALWORTH to my friends or family is because you are a bit more costly than other companies....but you pay for what you get. We are extremely satisfied. Thank you.

The young man who provided the service was very mannerable and did an excellent job with the carpet. However, I'm not sure why they were booked so heavily that he was not able to arrive until after 8:30. Our "window" was from 5-7. As time lapsed, I called Dalworth to see if they would call to let us know when they would come, and if our appointment was still on the schedule. Someone called me and told me the technician was running late, and it would be between 8:30 and 9 before someone would arrive. They asked if we wanted to reschedule for the next day (Friday). We said no. It was after 8:30 when the young man arrived. Again, his service was excellent, but the time was simply unreasonable.

The tech was very nice and worked very hard. He did an excellent job explaining what he would be doing. I would definitely have him back to do my rugs the next time needed. My carpets look beautiful!

We always request Richard as he has always done an excellent job. We have used Dalworth for 18 years and continue to tell others of your great service. Thank you very much.

Oscar did a great job! I would refer anyone to Dalworth! Showed up on time with a great attitude!

Jared is just great! This time, he took a few minutes to look at my hardwood floor to see if a cleaning would be beneficial or if I needed additional work done (this was at my request) . He puts up with my dogs antics and really understands our family dynamics. This matters a lot to me and certainly helps in treating the carpets. I have complete confidence in the work Jared does.

Very knowledgeable and helpful! Awesome employee!

I loved the father/son team of John and Matt. They were awesome. So unbelievably pleased with the appearance of the carpets. John worked up a sweat cleaning our carpets. I will certainly request them again. I have already referred them to friends in our neighborhood.

Very impressed with your services! Great technician, timely, polite, personable and knowledgable. Thank you for sending Mr. Lewis out to me. Now to try your persian carpet cleaning services.

Great service. Bobby and Jesse did a wonderful job.

The phone rep was very helpful and friendly and so was the tech. I requested him because my sister used him and he did a great job!

He was marvelous!! He was so sweet and I really appreciate him!

very happy ... carpets look GOOD

There were 2 small spots in the back bedroom that I thought had disappeared, but when I rubbed the spots they appeared again - improved but still there. Was told the carpets would be dry in 3 to 4 hours, and 12 hours later I walked across them in my socks and they were wet when I took them off. Left the ceiling fans on all day and all night and the carpets were finally dry the next day. A friend said I should have set the thermostat on "FAN ONLY". Otherwise they look great.

Last year, I signed up w/ Kiwi. Terrible, huge mistake! So glad to be back with Dalworth! Loved our technician~

I used the dry steam process and went to work after the work was completed so don't know drying time. Carpet was dry at 8:00 when I got home. Service cost seemed high but I did not price elsewhere so can't compare relative value. I was very pleased with the service and results though. I would also recommend the technician.

After being told the techinician would not arrive until 12 noon he arrived before ll. It worked better with my schedule I just was not informed he would be early and was not ready for him. He kindly waited in the van for 10 minutes or so for me to prepare for him to come lin and he did an excellent job. Wesley has been the techinician at my home before and he is excellent and I will be requesting him again.