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Customer
Rating:
97.0 Average Rating for ALL customer surveys
completed in the last 30 days.
(Customer comments are unedited)
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Date Customer City Comments
5/8/2008 STEVEN S. FLOWER MOUND this is the 2nd time we have requested Steve....he is great and we will continue to request him in the future!
5/8/2008 SARAH C. FORT WORTH Repeat customer with Tek as the technician. He does a great job and I will continue to be a repeat customer
5/8/2008 SALLIE L. DALLAS Ed was very helpful and used the quick dry method, which I could not opt for online. It was great.
5/8/2008 MARCY O. DENTON CO Although I had a piece of furniture scratched I was very please with the carpet cleaning Tom (my tecnician) did. He was very friendly and my carpet look great!
Regards,
Marcy Owens
5/8/2008 CINDY M. SOUTHLAKE I would like to be able to schedule the tile cleaning instead of just getting a quote from the on-line order service.
5/8/2008 JUNE J. KELLER The carpets took longer than I expected to dry. Other than that, the cleanliness is remarkable. Thanks!!
5/7/2008 KAREN F. BURLESON I am very pleased with the carpet cleaning. Even more so with the tile and grout cleaning. I have already recommended you to two friends. I told them I did not know what to expect from the tile and grout service, but am very pleased and would definitely do it again!

Jason was very courteous, hard working and professional.
5/7/2008 JULIE K. FLOWER MOUND I was very impressed with the service and professionalism of Erik and Karen. They were great!
I have two small kids and they did an awesome job moving us around the house as they cleaned and dried the carpets as well as they could. Very knowledgeable on the carpet and what we should do to maintain it for the future. I appreciated the level of service very much! Thank you
Jules Kunsky
5/7/2008 CAROL D. GARLAND Great service!
5/7/2008 KRISTY B. EULESS A huge thanks to Aaron Weldon for responding so fast to our call!
5/7/2008 KATHY G. COPPELL Was very pleased with Chris' work. Definitely plan to ask for him in the future. He called and worked with me about rescheduling for the next day.
5/7/2008 RYAN D. MELISSA Greg was very personable and professional. He worked in a very proficient manner. I would recommend him to my friends and family.
5/7/2008 JON B. LITTLE ELM I was a little shocked when I was told the price to clean my tile grout would be $232. I didn't have a clue if that was the going rate or not. Either way, I am happy with how the tile grout turned out. Although it wasn't very dirty to begin with, Tom did a great job on it. I will definitely give Dalworth a try again in the future.
5/7/2008 BROHOLM N. FORT WORTH The tech was very friendly and fast, the price i was quoted was exactly how much it was when he arrived. My carpets look new again, and my house smells great! I will definatly recommend you to other people.
5/7/2008 DEBBIE D. LUCAS Garry and Kathy were great! They did a great job, were very informative, and very friendly. I would definitely have them again.

I noted above that it took 8 to 12 hours for the carpets to dry but that was only because it was very rainy and humid that day!

Thanks again.
5/6/2008 CHRISTINE H. DALLAS This was the first time we had the no-drying time service. It was worth the additional cost for the convenience. We were preparing for guests to arrive.

Wally is wonderful!

Thanks.
5/6/2008 SANDRA A. PLANO My carpets have never looked better since they were new 17+ years ago. That's including the prior times that they were cleaned by Dalworth. Tom & Robert did a great job. They were pleasant, professional, neat,thorough and quick. I will definately have them back again.

Sandra Anderson
5/6/2008 BETSY S. ROCKWALL Someone had spilled an entire chocolate milkshake on our carpet, which included tiny pieces of chocolate cookies; someone else had spilled chocolate milk on the staircase. Wally got every bit of both spills removed and the carpet looks great! Wally has cleaned our carpets before; he is very professional and wants to do good work...it is not "just" a job to him!
5/6/2008 BILLYE A. ROWLETT I utilized the "spot clean" warranty due to spilling red wine on off-white carpet. Jason did a phenominal job removing the stain, and told me, though we had 100% removal this time, if this happens again, to not try to remove any of the stain myself to ensure 100% removal by Dalworth. Jason has been cleaning my carpets for about 4 years and is my preferred technician. He has always done an outstanding job and is a top-notch professional.
5/6/2008 ROBERT C. ARLINGTON Bruce Bevars was booked up. Monty did our carpet cleaning.
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