"Old school customer service. It's rare to find any company in recent years that will go above and beyond to give you excellent service. My initial call for a quote was a breath of fresh air. The rep was kind and made it clear that they wanted my business. She even found a lower price than quoted originally. When I called back to schedule, I spoke to a different rep who spent many minutes with me on the phone to see where they can "squeeze us in" their understandably busy holiday schedule. He didn't want me to have to wait a week. When he came back on the phone, he also informed me that he had applied and even better deal, and that even with an added treatment, we would be paying less than the already low original quote including the new added treatment! I didn't even ask! I look forward to beautiful, clean carpets. Their customer service has already won me over. So refreshing."
-by Aly J.
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