Tell us how we did!

• Reviewed By: Gary B.
• Location:
• July 16th, 2019
• This review was copy/pasted from:
  
• Original Review Link: https://g.co/kgs/kHvoMS Link to Original Review Posted on Google

• Comment: Very pleased with the condition of the carpet after cleaning. I had some pretty serious stains and grime, and Dalworth was able to restore it to near new condition - a very noticeable improvement. The technician was courteous and professional. Arranging the appointment was quick and easy, and Dalworth was very responsive through e-mail. As an added plus, on the scheduled day, Dalworth was able to move my appointment to an earlier time, as they were running ahead of schedule.
  
  Only item of concern was the final cost, and I feel that it is important to mention this. After the technician had reviewed the condition of the carpet, I opted for the "restoration cleaning" at an added cost over my original quote for 3 of the 4 areas that I was having done. I was fine with the fact that the condition of the carpet warranted this extra service, even though it almost doubled the original quoted cost. The job was done very well, and I was satisfied with the outcome. But the work was finally completed, it seemed to me tthat the extra labor involved and extra supplies involved for the restoration cleaning appeared to fairly minor compared to the base effort required to clean the carpets without the added service, and I felt that the extra work didn't seem to come anywhere near to justifying the significant amount of the upcharge for that service.
  
  Still, I rate Dalworth 5 stars, because they accomplished what I brought them in to do, and they did it professionally. I would use them again.
• Overall Rating