Comment: The technician (Vinny?) was fabulous, and he did the best job possible in a really gruesome situation (an intestinal flu "biohazard"!)...unfortunately, the stains were still visible when the carpet dried & we are going to have to recarpet that bathroom, but an unbearable mess was still cleaned up satisfactorily while we waited for new carpet, so I tip my hat to Dalworth & would definitely call on you again! I think some sort of enzyme was used to work on the odor problem, very successfully.