Comment: Bobby did a fantastic job on our carpets. He took the time to talk about what he was going to do and he listened to our needs of areas with high traffic. He did rush to just get the job done, he took the time to do it right. I had my dates wrong and when I called in the young lady on the phone took the time to see if they could work me, which they were able to do. Thank you for the great job and wonderful customer service.