Comment: We received a 30% discount for the service, which made this a Good/Great Bargain. The stain protection quickly added to the cost and ultimately caused me to say your rate became "Fair". We are very pleased with the cleaned carpet and your technician, Ed, was very professional and courteous and was very conscious of our belongings while he worked. I mean by this, Ed went "above and beyond" to insure things were not sitting in such a way that they would break or be knocked over. Saturday service is also very much appreciated! Greg Durski