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• Reviewed By: NANCE, B.
• Location: Dallas, TX 75254
• March 18th, 2015

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• Would you refer Dalworth to your friends
• Comment: The technician was the best I've ever had; prompt, friendly, explained what he was going to do, and my carpets look wonderful. Sam (the technician) even gave me paper booties to wear while my carpets dried. I will request him when I have my carpet cleaned again. I have used your company for many years and always come back to you - your method of cleaning works for my carpets. I received more phone calls than I ever have from you guys- I think the person who went over the order was new and it took too long - I was home, if I'd been at work, I couldn't have spent that much time on the phone, but she must have been new. Then the order confirmation had "vacuum before we get there", which was incorrect - that was the one thing I wanted! Amber called me and we straighten it out. A couple of the calls were to find out if thee was a hydrant - seems to me they could have checked my history and saw that you guys had been out many times. This is just because you asked for it - otherwise I wouldn't have brought all this up. All the callers were polite. I think the price for protectant is outrageous at $35 a room, but I was told your supplier raised it, not you. Overall, I will definitely call you again! and I will request Sam! thank you - I don't need a response.
• Overall Rating