Comment: The Dalworth representative (Alberto) was an excellent listener, answered our questions without hesitation, helped us review and understand each charge for the work done, and throughout the process worked diligently to complete the task. He worked quickly, and very efficiently. He assisted us in making sure our cats could be moved from one side of the house to the other without getting out the door. He prepared the carpets carefully, looked for stains or pet issues, explained each one carefully and gave us options to solve the problems. When we explained that we had out "Great Granddaughter" (7 months old and crawling) coming to stay with us in a few days, he helped us evaluate the best treatment for the carpets based on the fact that she would be crawling across them for two weeks. Alberto's personality and attention to "business details" were very helpful, and we would readily use Dalworth again, especially if we could get Alberto to do the work.