Tell us how we did!

• Reviewed By: SNELL, MARY
• Location: Plano, TX 75075
• July 19th, 2019

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends
• Comment: Michael worked hard and did a good job. I specifically asked him to clean carpet rollovers carefully and he did them well. He was receptive to an extra task (cleaning large child's bear), but charged more for it than I expected. On the other hand, he did a better job on the bear than some previous technicians. All-in-all, it was a good experience and we would welcome Michael back in our home.
  
  Tiffini San Miguel (I believe that's her name) was fabulous sending me an email to give me details of what was agreed upon including prices when your normal IT department tried, but for some unknown reason couldn't send that information. Tiffiini has a kind, positive attitude and went above and beyond to provide me the info I needed, including a followup call to ensure the info was received. Tiffini truly impressed me!
  
  One room had carpet protector applied. No pet odor service was performed. Our carpets are unusually thick which may explain the length of time they took to dry. We did use fans throughout the house much of the drying process.
• Overall Rating