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Comment: The technician was professional, courteous and knowledgeable

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Comment: The representative misrepresented what service we would receive based upon the package we purchased.

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Comment: There was some confusion as far as arrival time. They technically showed up on time, but I thought the 10-12 arrival window was the cleaning time...but that is okay. The carpets took almost a day and a half to completely dry.

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Comment: Not sure on the actual dry time as no one stayed in the office until the floors were dry......

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Comment: I appreciate the fact that my service technician took the time to listen to my needs. He recommended a different service that ultimately met our needs at a lower cost than what we had originally ordered. This is great service and one reason why I wouldn't hesitate to recommend Dalworth to anyone in the future.

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Comment: Amazingly hard work ethic. Felt that even though the price was higher than we had ever paid to have our carpets and couches cleaned this was the best service and deepest clean we had ever received. Excellent job - just wish two bedrooms, stairs, a hallway, three large area rugs and two couches and a love seat hadn't cost me over $900. But the tech/franchise owner was delightful and I am glad the profits are staying in our community. Thanks

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Comment: Aaron was professional, provided a thorough job and was very kind.

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Comment: JOSE WAS EXCELLENT. HIS MANNERISMS WERE VERY PROFESSIONAL! HE WAS VERY INFORMATIVE ABOUT THE SERVICE AND LET US KNOW WHAT COULD BE DONE IN THE FUTURE FOR MY RESIDENCE. HE WAS AMAZING. WE LOVED HAVING JOSE IN OUT TO CLEAN OUT HOME. I WAS JUST TALKING TO A FRIEND ABOUT GETTING THEIR CARPETS CLEANED WITH DALWORTH. WE HAD THAT GOOD OF AN EXPERIENCE.

We had six rugs cleaned and reinstalled today. THE RUGS LOOK GREAT and the service provided by Blake and Josue was terrific. They were professional, courteous and very attentive to leaving things just as we wanted them. We would definitely use Dalworth Rug Cleaning again!

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Comment: Kris Barrett is the best!

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Comment: First contract for service by phone starts out good and I requested if I could get a Monday call . She checked and I ask can I be on the waiting list if someone cancel. Before I could ask another request day she cuts me off and tells me you will be getting a email . And thank you for contacting us and hopefully we can be if service in the future!
Common sense The day I requested service was booked up but let’s look at other days of the week. Right
Second contact great works out a service date

Mr. Monty went above and beyond to help us deal with a leak we had just discovered when he was there doing a routine carpet cleaning. He gave us sound advice, helped us clean up the mess and was still efficient in providing our service in a timely fashion.

Excellent service!! Excellent price!! Monty was very knowledgeable and great customer service skills.

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Comment: Great service. Ensured that we were pleased before he left

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Comment: Anthony and Dillon were professional, thoughtful and thorough. Anthony left no stone unturned. You are very fortunate to have him on your team.

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Comment: I was having our daughter's sofa cleaned. Jaime was right on time. Very polite and professional and knowledgeable. He represents Dalworth well! Thank you Jaime!

Also, Courtney (please check my memory) took my info when I called. She was great—listened, addressed my needs and followed up very well. She actually remembered me when I called back!

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Comment: Jaime did a great job, is very professional and personable and is accommodating of the customer's preferences and requests.

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Comment: Carpet still smells. Don't think Technician sprayed with pet odor protector.

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Comment: I had a pet stain and mud/oil stain. I bought the extra carpet protection.

All around they were pretty good - fair prices and yes, I would use them again. Keeping carpets clean makes a big difference in yor home thats for sure.

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Comment: Pat did an awesome job again. We appreciate that he takes his time & does it right. Thank you.

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Comment: Jamie was very efficient and professional. He did an excellent job on our 26 year old carpet. We would definitely recommend Dalworth and would certainly request Jamie on our next carpet servicing. Thank you.

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Comment: The serviceman, Glenn, was amazing. He not only did an excellent job but his attitude was way above par. He was personable, appropriately attired, patient, humorous and just an all around great guy. He is an asset to your company.

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Comment: na