We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: I thought I was to receive a phone call the service tech was on the way but I did not.
Comment: The tech did an excellent job of explaining things to us and keeping us informed as he progressed. Could not ask for a better tech!
Comment: Chris was very friendly and shared information about different carpet types for when we replace our 13 year old carpet. Very good knowledge. The results of the cleaning were excellent - very pleased with the service and will definitely recommend Dalworth to my friends.
Comment: Na
Comment: Our technician, Harold, was extremely efficient, courteous, friendly, professional. He explained completely how he would clean our drapes when he arrived. We give him an A+.
Comment: I was able to get some spots out with a store bought cleaning myself after the cleaning.
Comment: The carpet is 22 years old, and I am amazed at how good it looks. I thought I would have to replace it soon, but now I think I will get some more time out of it. I can't say enough good things about the technician. He was very knowledgeable about the carpet and very professional and efficient and my carpet hasn't looked this good in a very long time. You have a very happy customer. Thank you.
Comment: Our technician did an excellent job. The tile and carpet came out great. My only complaint is the laminate flooring I have adjacent to the carpet, along the edge, became too wet from the tile cleaning and now it has appeared to buckle from the moisture. This is very disappointing since I felt I paid a premium to have excellent service. The work done was excellent, however, since there was laminate
adjacent to the tile and carpet more care should have been taken to keep the laminate side dry. When I saw water along the edge during the
process I did put down some towels to prevent the water from reaching the laminate, however , I did not follow the cleaning closely since I was sick and resting. Is there any credit you can issue so I can call my flooring company and have the laminate replace along these borders?
Comment: carpet looks really good
Comment: The technician was very friendly and accommodating. This was the second time I've used Dalworth and I would certainly use them again.
Comment: Your representative was very friendly, professional and represented your company well.
Comment: I have been in my house for twenty years, but we have always used Stanley Steamer. Now that we have Harold Grimes you have a new customer. He is knowledgeable and professional. What I like the most about him is that he respected my home. He always checked on the door which was great. In the pass I have had many contractors in my home and they treat your home like an investment property. Mr. Grimes is truly a respectable man
I have used you several times, all with good results. This time, the technician Sam, was on time, polite, personable and very conscientious. I will request him next time as he made a lasting impression.
Excellent service as always!
Comment: This guy worked his butt off and this is the best my rugs have looked in a very long time. AP
Comment: very please with service.
Comment: Very pleased! Store credit is fine! Thanks!
Comment: Our service tech did a great job
Comment: The technician was quite nice. I will definitely ask for him again when I choose the do several more rooms!
Comment: After the rug dried it still appears to have dirt that need to be removed.
Comment: Great job!
Comment: Technician was very responsible and helpful.
Comment: I was completely satisfied with the service. Carlos is a credit to the company. He is to be commended.
Comment: Richard Hearn, franchise owner, arrived promptly and didn’t waste any time getting to work. He did a fantastic job and made my 15-year old carpet look brand new! Richard was very friendly and informative on several subjects of carpet care. We had great conversation the entire time he was working diligently cleaning my carpets. I could never say enough good things about him and will definitely recommend him and Dalworth to everyone I know!
Comment: Technician Was very courteous and did excellent job!