Comment: The technician was very personable and professional. I was unaware that there was to be an extra cost for the pet treatment and wish that would have been explained over the phone when I made the appoiontment. I would have liked to have been given an estimate for the drapery cleaning when I talked to the phone representative, but was told there was no way to give one. Yet when the technician came he was able to give me a price quote quickly. It apparently was based on the number of pleats in the drapes, which could easily have been explained to me over the phone. I was very pleased with the treatment results and would use Dalworth again.