Comment: FIRST OF ALL I WOULD LIKE TO APOLOGIZE FOR NOT MENTIONING THE LADY'S NAME WHO ASSISTED ME OVER THE PHONE WHEN I CALLED TO PLACE MY ORDER ( I AM TRYO COMPLETE MY HOMEWORK). SHE DID A SUPERB JOB AND I WOULD CALL AGAIN IF ALL REPRESENTATIVES WILL BE LIKE HER. THE TECHNICIAN ARRIVED ON TIME, WAS WELL DRESSED, SPOKE CLEARLY AND DESCRIBED EVERYTHING THAT THAT WE WAS ABOUT TO DO. HE PAID ATTENTION TO WHAT I HAD TO STAY AND WAS WILLING TO ADDRESS MY NEEDS (SEVERE ALLERGIES). WE WILL BE CONTACTING DALWORTH AGAIN REGARDING DUCT WORK CLEANING.