Comment: I was completely satisfied with the cleaning of my carpets. I do plan to have the upstairs rooms cleaned soon. I do not know how long it should normally take for the carpets to dry, but they were still damp the next morning. I do honestly think the weather was a factor. The rooms look great and I am completely satisfied with my service. Richard was so friendly. I appreciate him explaining to me what he was going to do before he began. I had to leave before Richard was finished cleaning the carpets. I had no reservation about paying for my services and leaving him in my home unattended. I felt completely comfortable doing so.