Comment: My Service Technician was wonderful. I think his name was Joe. He was very polite and even let me smell the solution he would be using to make sure it was ok. We had just gotten the keys to our rent house and I had forgotten to bring sissors to cut the cabinet paper with. Joe brought me in his to use while he cleaned our carpet. The carpets look 200% better and smell much better. Thank you for a wonderful experience.