We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: I could not be more impressed with your technician, Howard. He is a lovely, competent and friendly person, who has excellent social skills and a wide range of technical skills which together made the typical cleaning service more of a pleasure than an ordeal. I couldn't be happier with my very clean carpets and sofas. When I call on you again, I plan to request that you send back Howard--he is the best technician for me and the best ambassador you could have to represent your company! Do give him a raise and an additional responsibility: training your new rookies on how to do it right and with style! Hadley Smith, PhD.
Comment: Joe and Adam did a great job cleaning my countertops. I would definitely have them again for other cleaning services
Comment: Monty is an excellent representative of your company. He explains everything very well and is very personable.
Comment: Still have blood stains on the carpet which are much more noticable now that the carpets are cleaned. Technician coming out again to try and spot clean the stains again.
Comment: Not aplicable
Comment: I also used the tile cleaning service for the first time, and am absolutely amazed at how great the grout in our extra bath looks. Had turned a dark grey and when the technician was finished, the color had returned to the original light beige.
Comment: The guys were very professional and did an excellent job!! Best carpet cleaners ever!!!
Comment: You make it very easy to do business and for that reason alone I will be back.
Comment: After initial cleaning, I was happy with everything except my bedroom, especially the area where the dogs walk back and forth and where one of them sleeps. Richard came back and gave that part extra pre treatment and steam cleaning. It looked much better and I was happy with it.
Comment: Technician was great - very friendly yet professional and customer-oriented.
Comment: My technician was very friendly and explained everything very well.
Comment: Great couple! Hard working, capable, very pleasant people. Will always want them to do our carpet cleaning.
Comment: My issue with the on-line order was that my appoint did not get booked - therefore I did not receive service when desired and had to work with customer service to schedule an alternate time. I called the day prior to anticipated service to confirm and discovered that I did not have an appointment. Otherwise, the customer service representative Jasmine was very helpful and courteous.
Comment: The husband/wife team were fantastic...hard working, kind & knowledgeable. I would want & ask for them on another time visit. I was pleased w/the service & the results.
Comment: Sam the technician that did the work was awesome! Very nice, intelligent and overall a great experience. Once again Sam was awesome!
Can't say enough good about the service and communication with the Sales Rep, Dispatcher and crew. Having purchased a home in the Area but still out of town Dalworth arranged to come in, make assessment and provided the cleaning and treatment options that best fit my needs. Can't recommend them highly enough and definitely plan on continue using and recommending them. Description of Work: Carpets Cleaned and additional Pet treatment.
Rug was picked up during time specified and returned on date and time specified. Everyone we talked to was helpful, friendly and professional. Description of Work: Cleaned area rug
Comment: I have a disadvantage since I have only two carpeted areas to clean.
Comment: He was able to get up a stain that we didnt think he would be able to get out because we had it cleaned befpre and it didnt come out. We were very pleased with our service.
Comment: Sam did an excellent job. He really worked hard to accomplish his job.
Comment: The technicians were very informative and helpful. They helped me understand how to manage the maintenance of my new home and the air filters, etc..
Comment: My technician was not late he was 1 1/2 hours early and it was a good thing I had left a check with my son and that he was home because he was getting ready to leave as the guy pulled up at 1:30. My appt time was 3-5. No one called me and said can we come now?
Comment: I wanted my sofa sleeper mattress cleaned as well and online I put that I wanted it cleaned so when they showed up to clean it they said it was an extra charge and online it didn't show an extra charge. I called the office and they waived the extra charge for me, so thank you! But you should change that online if there is an extra charge for things so people know beforehand and not at the time of cleaning.
Comment: I've been using Dalworth for years. This technician, Stephen was THE BEST I've ever had. My carpets are so clean, all the spots are gone! I highly recommend Stephen.