We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: He did a great job!
Comment: Will use Dalworth again the Tech was professional and knowledgeable of the services he rendered. Thank You!
Comment: You guys have always done our carpet - we are very satisfied!
Comment: I asked a lot of questions, and he was very informative. He did a great job, and it was very difficult furniture to clean.
Comment: The technician was very understanding and helpful. I am very thankful for the experience. PC
Comment: I scheduled the wrong day online. When no one showed up as I had anticipated, I called the office and realized I chose the wrong week. The receptionist rescheduled me for just a few hours later than my original mistaken time. I was very happy!
Comment: Bobby was great to work with , for the price though I wished the carpets would’ve looked a little cleaner.
My expectations may have been to high for 9 year old carpet , but 225.00. Seemed high for what I got .
Comment: The phone rep was really really personable and engaged me in conversation about a shared experience in planning a 1 yr old’s first birthday party. She was very genuine in the conversation which put me at ease and raised my feeling of trust. Two thumbs up. The technician was very nice and helpful and had a very pleasant demeanor, which also increased my trust level as he was back in my bedroom cleaning the carpets. What I especially appreciated was that he did not try to upsell me services on the spot. I had arranged the amount of cleaning that I wanted, he came in and pleasantly performed those services, and then promptly presented my statement at the same amount the phone rep indicated. I’ve had carpets cleaned from other company’s where the tech is immediately and constantly trying to add services above what I ordered. That’s incredibly annoying. That’s also why I am a repeat customer of Dalworth.
Comment: Technician was very knowledgeable and explained some things that I did not know.
Comment: The service was professional and timeless
Comment: The best tech that we have had from any cleaning company.
Comment: The technicians were excellent
Comment: I have never needed a sofa cleaned so this was a new experience. Chris did a great job and in a reasonable time.
Comment: the rug I had cleaned did not look satisfactory, it looks much the same. Same spots after cleaning. The armchair is the same as before cleaning. My Dalworth technician was wonderful. Perhaps the spots are to stubborn.
Comment: All was very good
Nevertheless the one stain area didn't come out not sure why but expected it to look much better especially after adding extra service pet urine treatment in 3 rooms just because the tenant had a small dog
Comment: Drying time not applicable
Comment: Phenomenal!
Comment: Buddy was EXCELLENT, called to keep me informed or to ask me specific questions to ensure he provided me with the best service possible! I never actually got to meet him but feel as if he cared for my home as if it were his own.
Comment: The weather was humid and so the drying time took longer than usual but I was not surprised. The only thing that bothered me this time was that a residue that was left on the carpet. There was a glue-like substance on the bottom of my shoes from the carpet so when I went from the carpet to the tile in our house it felt like I had stepped in soda and was tracking it all over. It was so sticky and now I am just hesitant about what Dalworth uses to clean the carpets. I vacuumed a few times and things are better now but I wonder if I want to have this done again since it was such a problem. Mike Utzman and Vince were terrifc as usual.
Comment: Hulen was so great. Everything went smoothly. All dry now!!!!
Comment: Dawn always does a great job, she always calls and reminds me its time to clean the carpets and tile, the technician Chris did a fantastic job everything looks great. Thanks Dalworth you guys are awesome.
Comment: I spoke with Dawn and she is great, very friendly, the technician that came out was Chris and he did an amazing job, the rug is clean and the smell is gone.
Comment: Absolutely was very satisfied with the entire transaction. The competence of the technician
was quite knowledgeable & very trustworthy. Great attitude & very careful in our home
& with our furnishings. Cleaning was fabulous & he went above in making everything clean.
Smells great & looks amazing! Very happy with his effort, integrity & work ethic.
Would like him to return when we schedule again .
Comment: They came within the window of time which was great. Just helps to have a call ahead that they would arrive in a few minutes, that they were on their way, or that we would be the next stop, etc.
Thanks!