We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Positive: Professionalism, Punctuality, Quality
The job was done in an expert manner and we are very pleased with Monty's work. He did a great job in stretching the carpet in the hall; the seams that result from the stretch are extremely well done.
Service: Carpet steam cleaning
Prompt service, friendly tech. Carpets look great.
Services: General carpet cleaning, Pet stain & odor removal
Bobby did a fantastic job. He was courteous, friendly and paid attention to problem spots on carpet. I'm 83, and he took time to caution me on wet spots where I might fall.
Services: General carpet cleaning, Pet stain & odor removal
Comment: Chris was very knowledgeable and knew exactly what we needed. He did an amazing job. Thanks Chris!!
Best service ever! Pasquale did an excellent job of cleaning 2 chairs and a tufted bench for me. They looked brand new. Also had an area rug cleaned. So wish I had done this earlier. Am putting it on my calendar for a yearly occurrence. I suffer from allergies and this went a long way to get SO much dust removed. Thank you so much.
Timely, thorough, with special attention to cat fur and stains. Everything looked great, which is why we are repeat users over several years.
Services: Upholstery cleaning, Area rug cleaning
Positive: Punctuality
Rapport was easily established with my Technician Marcus. He presented in a professional, courteous and friendly manner. I felt very comfortable his ability to complete the task at hand. Wow, Awesome tech, wonderful experience. Thank you Dalworth, see you next time
Services: General carpet cleaning, Area rug cleaning
Positive: Professionalism, Punctuality, Quality
My technician did a wonderful job on the carpet. Very pleased
Service: General carpet cleaning
Services: Upholstery cleaning, Pet stain & odor removal, Area rug cleaning
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Comment:
Rick did an excellent job at the Bedford location. I have been using Dalworth to cleaning carpets since 2013. Great results!
Erick was wonderful
Erick was excellent !! We will definitely use Dalworth again and ask for Erick. Thanks so much
Comment: other than a delay in scheduling the on site service was good.
Comment: Nathan, Jeremy, and Robert were very professional when complications arose with our concrete floor reseal. They patiently explained various ways to fix the problem areas and my husband and I are very happy with the results. Great pride in their workmanship, we would definitely use Dalworth again.
Comment: Dalworth cleaned the carpet like new. The guys placed the rug and moved the furniture. Very polite and definitely worth the money!! Would have them clean our rugs again ❣️
(Translated by Google) If you have a carpet damaged by food, bitten by the dog...here they restore it
(Original)
Si tienes una alfo.bra dañada por comida, mordida por el perro....aquí te la restauran
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We always ask for Richard Hearn. He is always so professional. He's been coming to our house for several years.
Service: General carpet cleaning.
Did a great job cleaning furniture for us.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I had a unfortunate self-inflicted water leak. I called Dalworth they said they didn't think they would be able to have someone here till later afternoon. The leak occurred at 10am. I received a call from Wade stating he would be here within about 45 minutes. Upon his arrival he quickly accessed my situation and had his tech arrive. They put the Fans and dryers in within 2 hours of the leak. Then over the next 5 days several techs came out to tear out and check the progress. I will say there was not 1 tech that came out that was not friendly. They even worked with my insurance to make sure that my insurance did not take advantage of me. I never saw a bill, I never had a call about making a payment. They worked completely with the insurance. This was the best decision for this issue. Great work from the 1st call to the end. Thank you!
Shane,
Argyle, tx
I hired Dalworth to clean my entire home's carpets yesterday. This is not the first time I have used them. Mike's team showed up and spent 3 hours doing the large home as a move-out cleaning. They took their time and paid a lot of attention to detail. Mike said he has been in the industry for decades. Some companies rush in and out, but they painstakingly took time to do it right the first time. I will continue to be a repeat customer.
Great job! Happy with Dalworth! Great tech cleaner! Thank you !
Positive: Punctuality, Quality, Responsiveness
The sales rep was very helpful and knowledgeable. Nancy kept me updated on the arrival of the service tech. Monty, the service tech was very polite and hard working. He was able to get stain outs my previous carpet guy couldn’t. He was very friendly and worked efficiently. Monty made the interaction smooth. I am very pleased with the professionalism I saw from start to finish. I’ll see y’all in 6 months. Thanks again!