Tell us how we did!

Positive: Professionalism, Punctuality, Quality
Chris is the BEST technician ever!!! He brought his son, who is training under him, to our home and did a fantastic job. I would highly recommend Dalworth, but would specifically ask for Chris. My carpets and area rug look brand new.
Services: General carpet cleaning, Area rug cleaning

Excellent customer service! I needed my sons mattress cleaned but as a single mom I could not afford the fees for them to come to my apt. They let me bring my sons mattress to them and drop it off to save money and did a great job cleaning it. They even did a little extra on it. Got it back looking new, would highly recommend!

Marcio Liborio from Dalworth did an amazingly good job. He was friendly, polite, and professional in explaining the options for cleaning my carpets. We have 3 dogs and an aspiring artist who paints in her room and drips on the carpet. After his efforts, the pet stains and smells are gone as are all traces of paint. I will happily hire him again.

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Comment: I delivered my area rugs to Dalworth. Jessica made extra accommodation to allow me to get my carpets delivered and still get the discount. Our rugs seem to frizz easily when cleaned. Our rugs came back looking brand new. I would recommend Dalworth to all of my friends for any of the cleaning services they provide. I will be taking my business to them for all future cleaning service needs.

Great did everything for me and put it back good as new.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Marcus is a good conscientious worker. He is going to be on time and do a good job when he gets there. He does not try to up-sell you all these other services. I cannot stand that. I have used him before, and will continue to use him as long as he is with the company. He takes his time and does a good job!

The whole process was safe, easy and convenient! The techs showed up on time and did a fabulous job with my sofa, chair and carpets! Well done during this Covid time! I definitely recommend if you need your carpet or furniture cleaned!

Blake and Abigail went above and beyond with their service when they returned the cleaned rugs!

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Comment: This is the 4th time we have used Dalworth. Every time I had a different person however the results were the same. It's great to have my floors cleaned by Dalworth and they are always super clean.

Positive: Quality, Responsiveness, Value
I have used Dalworth for years and always been so happy. Then, I heard an ad for ZeroRez and their all green super power water extraction making the carpet super clean. I thought, ok and used them. Never again. They upsold me and then made my house reek for almost a week. I called Monty at Dalworth and they came out and made my house look great and smell great. I will stick with Dalworth and their quality team and expertise!

Great service!!!

Positive: Quality, Responsiveness
I have used Dalworth for over 20 years and have always been very satisfied with the quality of their work. I have white, low pile, textured carpet in the bedrooms that my dogs for some reason repeatedly pee on. Although the carpet manufacturer says they are pet stain resistant, they require professional cleaning every six months to back up their claim.

The website scheduling is very user friendly. However, I recently had a problem with it. For some reason no one can explain, they "lost" my appointment time and no one showed to clean my rugs. I had a difficult time on the phone with a customer service person who refused to acknowledge any error on their end, and wanted me to wait three weeks to reschedule. I got so frustrated talking to her that I decided to use another company. Shortly after I hung up, her boss reached out to me and offered me next day service, and a price break. I really appreciated that -- she was willing to own the error and make it right. And she told me she was retraining the other employee.

The next day the serviceman was two hours late. He made sure I was aware that my pet stains were unlikely to be permanently resolved without major intervention (which would be cost prohibitive). He was polite and communicative. I was disappointed that he did not move an air mattress and clean underneath (how hard is that to do??), but he was gone before I saw that. The places he did clean were great.

So in short, the cleaning is good, the employees are so-so, and the customer service manager was great.

Positive: Professionalism, Quality
Richard did a fabulous job of cleaning our carpet. Thank you for taking care of us at the last minute.

Cleaned my tile and it looks Brand New!!! Fantastic job. Thanks Dalworth. You guys are amazing!

Superior service. Technician was more than competent and personable.

Erick G. Is an awesome tech.

They are Highly Professionals.

I've been using Dalworth for 20 yrs. We just had our carpets cleaned and Barack (Brock) did a great job, very thorough and professional. The carpet looks Great! Thank you will call Dalworth again!

Our carpet was in very bad shape with stains from vomiting and urine. It was impossible to totally remove them, but Bobby worked very hard made it look a whole lot better. He also was very polite and friendly!!

Absolutely thrilled with my service from Dalworth! Tiffani was so very helpful when scheduling my appointment and the technician, Gabriel, was so very professional. And my tile looks fabulous! Thank you! Will definitely schedule again!

Pat and Raul were AMAZING! We couldn’t have been happier with the results. they did all our carpets, baseboards, hardwood and cleaned 3 chairs we thought were beyond hope, but were restored beautifully! They put everything on foam blocks, and talked to us about tips for care and upkeep moving forward. Such a great crew! We will be calling Dalworth again!

I’m very please with their work.

Great customer service

Dalworth shows up on time and does good work for a competitive price. Their employees are professional, courteous and experienced. Always a good experience