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Comment: Erick was wonderful! We will request him for our next service!

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Comment: Pat Linzalone provided excellent service. His knowledge, cleaning and communication skills, and quality of service far surpass any other technicians I have had over the years of using Dalworth. I had been wanting my area rugs cleaned for years but several other past technicians did not seem to be able or willing. They did not seem to have the knowledge and ability (or even motivation) to assess the project correctly and, at times, in retrospect, they even provided me with incorrect information. They made it seem like an impossible job, and I had given up. Then came Pat who actually asked me if I wanted the area rugs cleaned addition to the carpet! I ran by him all the obstacles presented to me by past technicians and he dealt with them one by one. He is a talented educator. He had the knowledge to asses the rugs correctly and did an excellent job. I am thrilled to have my area rugs, in addition to my carpet, finally clean. I have complete confidence in Pat's motivation and ability to do excellent work. I will request him every time.

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Comment: Service tech met my needs

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Comment:

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Comment: Excellent technician!

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Comment: I had used Costel for many years and was apprehensive about using a different technician. Kris did a great job and I look forward to using him again!

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Comment: The service was AWESOME!!! They even helped me with an extra rug that I should have had cleaned a long time ago. My house looks and smells clean..ready for the Christmas season. Thank you!!!

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Comment: Great Customer Service.

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Comment: The technician was very nice and did a great job. He told me about some other services but was not pushy, mostly just to let me know if I might want something else. Great manners and appearance.

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Comment: The technician was very polite and explained everything very well and did a GREAT job. Will definitely use you guys again. I'm so happy I found you guys in the yellow pages!!!

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Comment: Kudos for Cassandra, Dawn, and Marcus. Superior service. THANK YOU>

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Comment: I asked the technician to go over a few of the heavier traveled places & didn’t pay to have the fans so there were wet spots here & there. I ended up having my husband rent some heavy duty fans from a Home Depot so I guess I should have just gotten a more expensive package.. I am very pleased with the look & feel of my carpets now.

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Comment: I called to get pet urine out of a shag rug. He told me at home beforehand that it can't be guaranteed and I didn't want it taken from home to clean. He did a good job but the smell didn't go away so I ended up throwing away the rug anyway.

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Comment: I have already responded one time. I had two services done and included both men (both did a good job, were very professional and very polite) in the same report. Some traffic paths are still very visible. The carpet is older and may not be possible to clean completely.

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Comment: The service technician was very friendly, and very professional and competent. He did a great job and removed some very tough stains.

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Comment: Very professional, knowledgable I and friendly technicians.

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Comment: The phone rep was so friendly and helpful. We were able to schedule same-day service for spot treatment.
The technician was so friendly too. He was knowlegeable and genuinely helpful. Really appreciate the service.

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Comment: Our technician, Allen Isaac, did such a great job! Best job done yet by a Dalworth technician. He was very professional and friendly - made sure everything was exactly as we wanted it and explained how the cleaning was to be done (if we had any questions). So impressed, our carpets look new again! Thank you!

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Comment: Aaron S. our tech. had come to our house before, I was very pleased that we had the same person. He is professional, knows what he is doing, and offers explanations if asked questions. He does excellent work and always pleasant . I will always request Aaron in the future for our carpet cleaning and stretching as needed! You can tell he cares about what he is doing..

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Comment: Technician, Eric, was very professional & friendly. Glad to have him back again.

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Comment: The price was a little high, but I would like to use Dalworth again.

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Comment: Jaimie was amazing. He was extremely efficient and most important he helped to make sure our 13 year old quirky cat did not get outside.

We are very pleased with his efficiency and will surely use Dalworth again. Carpet was treated for pet odor especially in one particular room.

Merry Christmas!

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Comment: I was not happy with how the service turned out and I will be calling back in for the re-work. My carpet smelled for days and the pet stains did not really come out. I believe the technician tried, but I was unhappy with the results. I found not reason to give him a bad survey.

I really appreciated Chris' expertise and he did a great job cleaning our brick floor. He went above and beyond.