We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: I was very pleased with the quality of the service!
Comment: Best Dalworth technician I ever had.
Comment: I would love to request the same technician next time. Polly was absolutely amazing. Both the representative and the technician were friendly, knowledgeable, and very helpful.
Comment: Jaime did a great job, took pride in his work and was very professional and personable.
Comment: Very happy with the service. Looks wonderful and didn't set off my asthma. Thank you!
Comment: I wasn't satisfied at first but I met with a manager and he was able to resolve my complaint.
Comment: I did the pet odor treatment and it didn't work very well so I regret spending additional money for that.
Scheduled appt to relay carpet where foundation work was done and the technician did an excellent job. He was polit, cleaned up whteever mess and very informative. Will definitely call agoain for carpet work and hope we get the same technician.
Outstanding attention to detail.
Comment: Chris was phenomenal. He definitely knew what he was doing and did it well. He was professional and was intent on doing an above average job.
Comment: Carpet took several hours to dry due to weather and not due to over saturation by technician. Couch needed a little extra elbow grease which you all very nicely completed. Thank you.
I had my carpets cleaned just yesterday. We have 2 little dogs that will sometimes go on the carpet upstairs, especially when it's storming or if we are away too long. I've rented carpet cleaners in the past, but our carpet is a little darker, so you couldn't really SEE the stains. Nik had a little florescent flashlight that highlighted all the dirty details and I was shocked (and a little grossed out!) He did a great job and the smell is gone:)
Comment: The technician was awesome. Price for the dog treatment I felt was a little on the high side. Overall was satisfied and would call your company again. Thank you..
Comment: I have used this technician before and think he is great.
Comment: I ordered online and the appointment was followed up by a phone call. I had never had carpets professionally cleaned before and I did not really know what questions to ask. Being given a little more info on the process - ie emptying drawers, not moving large tv's, type of large furniture that can't be moved and what to do about that.......I feel like I wasted some of the tecnicians time by not being as prepared as I could have been.
Comment: The carpet smelled great.
Comment: Marcus was our technician and very professional. The only thing I noticed that after he left, there were cleaning stains from our grout cleaning on the carpet edge. Fortunately, I was able to blot it up and I think it looks good now.
Comment: The technicians were very nice, professional and efficent! Give them a raise! Yep, give them a raise in pay!??????
Comment: The tech was great! He was knowledgeable and upbeat. Recommended the Scotchgard which made sense.
Comment: I rained that day and took a long time to dry. They did a good job.
Great job as always! Thanks!
Comment: The original quote for cleaning hardwood floors was within range of another quote that I had received. Once the technicians got here they determined that they would have to perform an extra service since there was wax on the floor. Since I did not receive another estimate on this process I have no idea how to rate the price.
Comment: You guys have done things for me in the past and you have done a great job. I love that you are a one stop shop.
Comment: I don't know about drying time because I left soon after the technician did and didn't return until the next day. They were definitely dry the next day. Very happy with service and appearance of carpets.