We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: I didn’t realize there were different packages until my technician mentioned it, so we downgraded at that time to better fit our budget and wants/needs. That was nice! One technician smoked outside the house, and since our garage doors and back door were all wide open from cords, the smell came inside which I disliked. I also disliked that the temperature of my thermostat was drastically changed when they turned my system back on (we keep the fan ON and the temp controls on AUTO to 72 heat and 75 AC). They turned the AC on to 69, which ultimately woke up my baby from her nap an hour and a half early. I thought the reused, holy plastic were a little gross, but I appreciated the sentiment of minimizing mess. All technicians were very, very friendly and quick to answer all of my questions or converse about various things. We will definitely use y’all again in the future for this service.
Comment: Vinny was very friendly and capable. He reworked our estimate, and stayed longer than originally planned. He did an outstanding job!!!
Comment: Robert was awesome!
Comment: Shauna booked me in over phone and was very helpful and professional
Comment: The tech was very professional and on time explained what he was going to do and did an excellent job, I'll definitely recommend your company and service
Comment: We were very pleased with Harold.
Comment: Prompt service and awesome job! Thank you for doing a great job with my carpet cleaning. Jenny was very helpful and patient since I had to reschedule a few times. Just a great service from start to finish!
Comment: Cosandra Odame, who took my order over the phone, was great! She carefully and patiently explained to me the various services that could fit the needs that I had. She was very nice. I am thankful for her amazing service.
Howard Dressen, the technician, did an outstanding job. I cannot believe how clean my carpet looks now. Furthermore, he was very knowledgeable and gave me some useful suggestions on how to take better care of my carpets. He went above and beyond.
Comment: Cullen and Rob did a great job.
Comment: The technician was very good, very professional and completed the work very well.
Comment: The service rep who performed the cleaning was excellent. He went above and beyond expectations.
Comment: Great Experience from beginning to end... I have used Dalworth in the past and will continue to do so!
The Technician was very kind and took great care with the equipment in my home; explained what he would
be doing and additional options, etc..Great customer service skills this technician. I hope to use Dalworth
in the future around the holidays. I notice the equipment was 'new' equipment and that made the total difference
in the finish product... Very happy, Satisfied Customer, Indeed.
Thank you Dalworh
Comment: You guys did a fantastic job from my first call with questions, to completion of the work. My mother died in November and I am getting her house ready to sale. Your sales representative was the most caring professional I have encountered in a long, long time! I don't recall his name but I wish I did so you could thank him. Jeff Repass came out to test the cleaner on the floors. The wood floors had a wax build up on it from years of Mop n Glow use. He was also very nice, on time, and professional. I understand you are one of the few companies that will even try to remove wax build up. I was afraid we would need to replace the floors prior to selling. Fortunately the cleaning worked and now the wood floors look great an will enhance the listing! Harold, the man who did the cleaning, was also very impressive and did a great job. He was there all day and hand scrubbed the wax around the baseboards. I have used Dalworth for carpet cleaning before, but was pleased with the overall job at my mother's house which included carpet, tile, and our problematic wood. Thanks for doing such an outstanding job!
Comment: It was great, and I will definitely use Dalworth again!
Comment: Our technician was exceptional. I have had my tile cleaned by Dalworth before but this time it truly looks new. Vinny was the Best in all ways. Have already given his name to three clients.
Comment: The rep was excellent! Very friendly, answered all my questions, very knowledgeable and professional. Excellent service. Thank you!
Comment: technician Eric was very thorough and took pride in his job
Comment: The technician was very friendly & made me feel at ease.
Comment: I initially talked in the phone with Chelsea, she was super helpful in explaining all the services that Tamworth provides and breaking down the cost for me. She was very friendly and professional! My service tech was Julio, and he did a great job with cleaning my carpets! There was a terrible uribe smell and now it's completely gone! It took a lot longer for my carpets to dry than expected but that may just be a combination of the cold weather and not so great air circulation in my apt. Overall, I has a great experience with Tamworth, and will definitely recommend them to my friends
Comment: Glenn was awesome! He showed up right on time and was nice, courteous and professional. He worked with me to address my carpet issues and was efficient. My carpets look great. I will definitely have Dalworth back in my home. Thanks for doing what you say you will do!
Comment: Jaime was my professional carpet cleaner. He was a very pleasant, upbeat and hard working individual. He was very efficient and seemed to enjoy his job.
Comment: I am really happy and the tech was awsome. There is one small spot in the kitchen that looks like he may of missed or it may have not been noticable until it had time to completely dry. Thank you for taking care of that for us.
Comment: Our technician, James, was wonderful. He did a fantastic job on tile and carpet. Our tile floors look like new again!
Comment: Alberto was very good. I’d have him out again to clean my carpets.
Comment: The tech that was sent was extremely knowledgeable about stone and did a thorough job . It was surprisingly expensive .