We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Just had our carpets cleaned. It was quick and easy and looks great. Make sure you get as much of your furniture and other items out prior to cleaning as possible.
Comment: The service technician was very thorough and focused on doing a great job. I would ask for him again.
Comment: Jay and Seth were prompt, courteous, and careful. They did a nice job, but I didn't get the entire premium-level service I had ordered and paid for, such as moving (moveable) furniture, especially around pet-stained areas, which I also paid for. Nor did we do a post-cleaning walk-around. In their defense, I think Dalworth under-estimated the size of the job, although you've been here many times. However, Kermit and Mike came back today and very quickly addressed the missed areas, which I greatly appreciate. So overall, I'm pleased and I'll see you again.
Comment: The guys who came out initially did not seem to have the attitude I like or expect from Dalworth but it didn't take long to realize they were as good if not better then most that have come to our home. I was completely happy with our service and the representatives. That is why we always choose Dalworth.
Comment: i would recommended for Erick to go to anyone's house he did a fantastic job.
Comment: I was real happy!
Comment: The technician did a great job.
Comment: I'm happy!
Comment: The two gentlemen that cleaned my carpets were really good!! They were very thorough and gave my dog some special attention! Thank you for the great work. Gretchen
Comment: Very, very good.
Comment: The technician was very good explaning what he was going to do.
Comment: Service was for very dirty wood floors.
Comment: This survey was written for carpet; I had a wood floor revitalization and it turned out excellent! I was so very pleased with our technician, Brian. His can do attitude was so refreshing. He never said no - not to me, nor to the colleagues who were with him.
I am not sure of the final price, but I believe I received the best service we could as well as restored wood floors that look and feel beautiful.
Comment: Friendly and courteous technician. He was prompt and paid attention to detail.
Comment: Erick was awesome!
Comment: Brian was excellent...did an outstanding job! I would definitely have him back next time. Truly a great guy! Our carpet looks great!!
Comment: The technician did a good job, with the exception of moving two big pillows from the corner of the room to the bed so that he could
clean the corner of the bedroom carpet. He moved everything else just fine. Thanks. Eva Kaplan
Comment: The tech called to give additional information on the problem and this gave me added confidence in choosing this company for service. Also pleased with the techs. going far and beyond to ensure the problem did not persist.
Comment: Bobby G was extremely knowledgeable and very professional. He came back out after he performed our service to explain how our sectional sofa would latch/unlatch. I appreciated his help with that even though it was not something most companies would send a tech back out for. Bobby is awesome and I would highly recommend him and your company for any cleaning needs! Thank you!!!
Comment: I'll see you in about six months!
Comment: Your service tech was very polite, informative, efficient and did a good job. the carpets look great. "thumbs up"!
Comment: James Coleman is a great technician. He does a thorough job in getting my carpet to look almost brand new despite being over 15 years old and with having 4 dogs. He has a great personality and very easy to talk to. In fact, I always request James to come out to my house and enjoy our visits.
Comment: Randy Phillips was courteous, timely and did wonderful work..as my carpet issues were varied. If available I would request his services again in the future.
Jan Haley
DeSoto
Comment: Pat Linzelone has cleaned our carpets the last 4 times I have called for service. I always request him because he is knowledgeable, thorough and efficient. He does a great job working to make our carpets look great and also spends time discussing what he is doing to make them last longer. I always request Pat. He's fantastic.
Comment: Bobby went above and beyond. Very professional and friendly. Will use y’all again because of this tech!! Thanks.