We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Uphostery looked like new. Great job.
Comment: I did add deodorizer and carpet protector on "4 Rooms" (1 very small bedroom, 1 Large Game room, & stairs to Game room) because some family dogs had accidents during a visit, so it really starts to add up. I wish you would charge LESS for those additional chemical treatments. Your E-mail specials were going to my Spam, so I missed a 29.99? per room "Special" by 1 week. Next time I will try to do a "Green Discount" , or something to get my bill lower.
My technician, Chris Leitner, was very friendly, polite, & knowledgable. He was on time. I have used Dalworth for years, and I would definitely request him next time I use Dalworth.
Comment: Our texhnician was amazing. He took time to explain the options available, benefit and cost for each so that I could make the best decision for our home. He was friendly and thorough. What an asset to the company he is!
Comment: Guys did a great job.
Comment: I actually started the order via the website but since I had specialty rug cleaning, had to finish it by phone.
Comment: My appointment was actually moved ahead an hour, which was a great help. The technician walked through my home and went over the work to be done. He was friendly and answered all my questions. He finished the work quickly and cleaned up and left. I always have Dalworth clean my carpets because of their work and the friendliness of anyone I've talked to on the phone and your technicians. I will continue to use your company in the future whenever I need my carpets cleaned and refer you to anyone I know needing your services. Thank you.
Comment: Eric did a great job on carpets and cleaning the tile...
Comment: Chris was able to remove stains that had plagued me for years!! He was very professional and yet completely personable. We are SO VERY HAPPY with the results of his service. Worth every penny!
Comment: I wasn't there to see the tech, but it was evident he moved all the furniture around and did a really good job.
Comment: The Tech you sent , his name slips my mind , but he was outstanding and needs consideration when time for advancement in your organization.
Comment: Glenn did an excellent job. He got out a stain that the last Dalworth technician did not. Even our cleaning lady commented on how great the carpets looked.
Comment: We really like Richard he did a great job. We will be using Dalworth again!
Comment: Mike and Vince were very professional - as I watched them clean my carpets it was as though they were cleaning their own. I'm picky and usually have to point out missed things but not with them. I hope they are still working as a team when its time for my next cleaning - I will request them - very satisfied with a hard working job well done
Norm Porter
Comment: Although there were a few stubborn stains that didn't come out, this technician did a much better job toverall han the technician I'd had the past two times (who I was completely satisfied with at the time, by the way). This young man (Alfonzo?) was very detail oriented, polite and explained everything in detail (the other technician didn't do any explaining of enzyme treatments or ask me how old the carpet was, etc. which this guy took the time to do beforehand) but again, that was not necessary, I suppose, but I appreciated him taking the time to give me that information. This technician also took a little bit longer than the last two times to perform the service but the results were better so I feel he was just more thorough and someone who takes pride in his work. Such a good employee for you guys! He was friendly with my dog (the reason we have to have the carpets cleaned so often!). Just overall so nice to deal with and the best Dalworth experience yet! Hope I get him next time!
Comment: The crew who did the service reflects a great image of the company in performance and customer satisfaction .
Comment: Brian was very, very good! I referred him to my daughter, and then my mother's caregiver was here and saw the work he was doing and said she would request him too!
Comment: Great service and friendly staff!! Will being using Dalworth for future services.
Comment: Tech -Monty, very nice, professional. Answered all my questions and made suggestions on how to care for my carpets and keep them looking good.
Comment: Bobby G was excellent!!
Comment: My service was outstanding from beginning to end. Laura helped me on the phone and was so nice. She really built a rapor with me and I decided to use your company because of her. Aaron S was an awesome technician, extremely professional and overall really nice guy. I will be a loyal costumer for life after my experience!
Comment: Bobby was our technician. Our arrival window was 10-12 and Bobby arrived closer to 10. He mentioned that he has worked in this industry almost 29 years and Bobby’s experience showed. He completed all the work in less than 3 hours. I attempted to help move fans around to help in the drying of time and Bobby wouldn’t have it. He didn’t want me to feel like I was working when it was his job. I appreciated Bobby’s kind gesture and customer service. He did great work and we would ask for Bobby to be out technician again next year when we schedule our annual cleaning. Thank you!
Comment: It was great!
Comment: The price was higher than quoted by other providers, but as it is an in-truck system, that is acceptable.
The service technician did an EXCELLENT job of explaining what he would be doing, answering any questions I had, and ensuring I was satisfied with my service. He was extremely professional and helpful.
Comment: the Tech Anthony was great he listened to my needs and was very patient and a lot of help. I will ask for him next time