We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Service technician did a great job
Comment: I really appreciate Sam's kind and friendly attitude. He was thorough in all explanations and answered all of my questions. He was very professional yet so sweet with my little baby. My carpets look brand new - even though I had several dog related stains.
Thankfully Alex clarified this when I was on the phone scheduling another service, but the website needs to indicate the time slots as arrival time. This is not clear and I originally believed it to be the time the service was started & completed.
Comment: Technician was very nice, friendly and courteous. Did an awesome job!
Comment: My technician, Randy Phillipe, was terrific! My outdoor water valve was frozen and he was able to thaw it quickly so I didn't have to reschedule. He was very friendly and helpful. Thanks so much.
Comment: Brian was knowledgeable and he worked hard the whole day.
Comment: I really appreciate what Dalworth was able to accomplish with my shower. They did a great job with the cleaning and they were professional! Next time I call Dalworth, I'll ask for the same technician. Thanks guys!
Comment: Jaime Gonzalez did a very good job!
Comment: This was the third time in less than 1 year that I have used Dalworth. I have been very pleased with the service
Comment: The technician arrived on time, addressed appropriately and well knowledgeable of the process of cleaning our hardwood floors. He also provided us direction on care of our hardwood floors in the future.
Comment: Thanks for being a trustworthy company, and for sending a caring professional to our home!
Comment: Monty was very knowledgeable, efficient and courteous. Thank you.
Comment: My husband was so impressed! Our carpets look ten times better than when we have had them cleaned before! We would recommend Dalworth to all our friends, and kudos to our tech. Thanks!
Comment: My service tech did an excellent job and my carpets look great! I won’t hesitate to call again when needed.
Comment: Everything was excellent, very satisfied
Comment: JUST SOME SUGGESTIONS.... I WISH THE WEBSITE HAD A PLACE FOR RETURNING CUSTOMERS TO VIEW THEIR PREVIOUS ORDER AND MODIFY FOR THE NEW ORDER.. I ALSO WISH THERE WAS A WAY TO KEEP FANS RUNNING IN MY HOME AFTER THE TECH LEAVES.
Comment: Vadim was excellent. Careful, polite and did a great job. The rug looks superb!
Comment: THE REPRESENTATIVE WAS GREAT. THE TECH WAS SUPER EXCELLENT. HE DID A FANTASTIC JOB
Comment: Everyone was great to work with in both the estimate and the service. We even had freezing pipes that required us to reschedule but dispatch was great and stayed on top of things. I know we could have had the service done at a lower price but I don't mind paying more for great service and a job well done. Everyone was great.
Regarding the on-line order, I don't recall if I actually got a quote or just requested a call.
Comment: Vadim did a very good job and gave really great advice. I would definitely like him to come back in the future to clean my carpets
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Comment: Alex on the phone and the technicians Josh and Joe were very professional, friendly, and helpful. Josh went above and beyond my expectations with thoroughly explaining every step and answering my numerous questions. Joe worked efficiently and quickly through my tiny attic. They were all a pleasure to work with. As a woman at home alone, they both made me feel very comfortable and at ease while working. I would definitely recommend them to my family and friends.
Comment: Excellent Young Man
Comment: Kermit was very thorough and worked hard to get the problem areas clean. Super friendly and helpful.
The cost is SUPER high, however. Easily 3 times what I have paid to other companies.
Comment: Our technician was excellent. He spent time explaining the type of stains we had and what we could do to correct the problem. Our carpets looked great after he finished. I'm a repeat customer and will continue to be. Thanks so much
Comment: Our technician was very good. So sorry I can not remember his name.