We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: excellent tech worked to ensure pleased with service
Dalworth kept me informed on the service technicians estimated arrival. Technician was pleasant and professional. His work was thorough and satisfactory. He ensured I was completed satisfied before his departure. I would definitely recommend Dalworth for carpet or upholstery cleaning service.
Comment: The coffee spill seemed to have been removed but when the carpet dried, some of the stain remained. Dalworth came out the following day and cleaned that area again and this time the stain was removed. No cost or complaint about returning...Dalworth wanted to make sure the job was completed to my satisfaction, and it was. I had had no idea what a bad stain coffee can be (because of the oils in it). Don't spill coffee!
Comment: Service tech was EXCELLENT!
Comment: Was very impressed with our technician.
Comment: Mr. Randy Phillips was very professional, friendly, courteous and helpful he explain what he was going to do before he started cleaning my carpet, i’m quite sure i’ll be needed your service again, properly within the next four months, since Mr. Phillips did such a good job, I will be asking for him. Thanks Dalworth for your Technicuan Mr. Randy Phillips.
Comment: I purchased the bargain package without drying fans and it rained that day and I’m not sure if the A/C was on strong enough the first day, so that why sting took awhile. But it eventually dried well and smelled good ??.
Comment: Chris was very knowledgeable and friendly. He did a very thorough job. He took care of all our concerns. We definitely plan on using Dalworth again! (Our experience last time with ZeroRes quality was so very disappointing). Thank you Dalworth!
Comment: Monty is the best all around I have ever worked with. He is polite, patient,wants to please, does not get offended if question his process, wants to make sure one is happy with his work, and does not rush through the project
Comment: The service tech was wonderful. I was very happy when the technician left. I was in full agreement that the stains & odor were gone. However, I do still smell just a hint of diarrhea, today. I'm not sure what else can be done, if anything. But, if there is, I would be interested. Thanks.
Comment: The technician Perry and his associate were very pleasant
and competent. They did a great job.
Comment: Somehow stains were not removed. Technicians were very professional but they need to have more knowledge on how to remove stains.
Comment: Kermit and Kris were great. Very professional and helpful.
Comment: This is the second time Monty has cleaned our carpet and again an excellent job done very professionally !
However, the bill was a little steep in my opinion.
Comment: excellent tech very courteous and kept us well informed
Comment: Service - excellent. Technician very professional. Drying time longer due to special treatment - all explained very well.
Comment: We are very happy with the results and service in all areas.
Comment: I am very impressed with the tile cleaning of my bathroom floor!
Comment: Both the phone representative and service tech were FANTASTIC! We were very satifisfied with our service and will use Dalworth again when the time comes.
Comment: The technician was very professional and did an extremely good job going above what I expected. My only complaint is that scheduling tried to bump up mt Appt to an earlier time which I could not do, then called and said my technician would be there 15 min before my latest time, then called back 30 min before my latest stated the technician would be there on the hour of my latest time but actually arrived 20 min late.
Comment: We were well pleased with how the technicians and the work done by them. We would definitely use them again. Thank you for a quality service!
Comment: I appreciated very much that he worked with me on the stretching so that we could get the worst room done.
Comment: Friendly, efficient service.
Comment: Technician was so professional, I would hire him. Keep him and give him a raise.
Comment: Dawn calls me regularly to set up our next carpet cleaning and that is helping keep my carpets look as good as possible.
Monte is the technician and does an amazing job of keeping my old carpet as new looking as possible.
He is the best carpet cleaner we have experienced and hope he will keep coming back and taking care of us.
Monte seems very knowledgeable and personable and well represents Dalworth.