We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Technicians were very very good!
Comment: TAking carpet a long time to dry but it has been cold, rainy and high humidity so to be expected, I guess. Carpet Protectant applied to Hall only. No pets, no odor.
Comment: Vodie was very efficient. He cleaned furniture not carpet. I was very pleased with his service.
Comment: One spot came back up
Called and they are going to fix on 1/24
Is the technician supposed to rake the carpet when they are done cleaning? Or is this not done anymore?
Comment: Anthony was super! He was very polite, professional, and friendly! He did a super job, and we are very happy with the end results!
Comment: Technician was so polite and competent
Comment: the service representative was great and he did a fantastic job.
Comment: I was really satisfied with the work that was completed. The only thing I do wish that prior to the technician cleaning my love seat he would of told me I may not be able to get this love seat to meet your expectations. It is a 20 year old love seat and I know the technician cleaned it to his best ability.
Comment: Unfortunately, Dalworth was not able to match the tile grout color and had to use Stanley Steamer's product since it was perfect match. It's was a light grey which I would think would be a popular color. I did feel your technician was more knowledgeable since he recommended that I not use the shower the day before and the day after so it had time to fully dry. Now... It's a waiting game to see what it looks like in a year. That is why I didn't call Stanley back. Your team always kept me inform which is a great service model.
Comment: I love this tech he took pride in his work!
Comment: Duncan did an outstanding job! Jasmin provided great customer service!
Comment: Technician was very pleasant, he explained everything in detail and he knew what he was doing. I am very satisfied with the service.
Comment: Harold did a great job, was very thorough and explained what was going to be done before he did anything. He is a great communicator and I was very comfortable with him in our home.
Comment: The technician was very professional , polite and helpful. I will 100 % request him again. Thank you for hiring people like him!
Peggy Baird
Comment: I was under the impression all sides of my love seat would be cleaned, I do not remember anything being mentioned to me that they would not.
Comment: Richard is
Comment: We were very pleased with the work and with the technician.
Comment: Polly was the customer Service rep that I spoke with. She was the reason I booked with Dalworth. She asked specific questions and was thorough in her explanations. CJ wa the technician that spent 10 hours at the house. He did an amazing job. Worked hard. Had a great attitude.
Comment: I am a repeat customer and this was THE best carpet cleaning your company has provided.
Please send me the name of the service technician that cleaned our carpets so I can ask for him next time.
Thank you.
Steve McAllister
Comment: We are extremely satisfied with the service Duncan provided. He was very professional and I felt very comfortable with him in my home. We greatly appreciated his attention to detail and the end results. Robert provided good over site. They made a great team and we do want to recognize Duncan’s extra effort and hard work.
I also appreciated Jasmin’s excellent customer service. She was very was courteous when we needed to rescheduled and followed-up on several occasions.
This was our first time using Dalworth and will certainly use and recommend you in the future. And we will certainly request Duncan!
Comment: The service technician was very personal , professional and knowledgeable. I am very satisfied!
Javana Langley
Comment: Chris was awesome, my carpets look new again!!
Comment: Rubin and Rick were very polite; Did a good job and cleaned up everything perfectly. Rubin did a great job explaining each step of the cleaning process and inviting us to ask any questions that we might have had.
Thanks for the good service!
Comment: Eric was terrific and very knowledgeable .... was very happy and impressed with him!
Comment: He did the best job that I have ever had. I have always been happy with Dalworth, but he did the best. It is perfect. I wish I had given him a tip, he really deserve. He was top notch! For what I got, it was definitely a great bargain. I hope he stays with Dalworth so I can use him every time.