We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: We really respect and appreciate Vinny
Comment: Every technician on the phone was very polite! In face, these are the nicest customer service people I have every talked with on the phone!! Just wonderful. What's funny is they forgot to call me and let me know he was on his way. Great service
Comment: Technician great
Comment: This crew was fantastic! Polite, knowledgeable and informative! Will definitely schedule this crew for my other home at later date!
Awesome job!
Comment: Jose did an excellent job. He was extremely professional, knowledgeable, and polite. I will use him again. The premium service really put new life into our aging carpet (at least 8 years old). After several jobs, Dalworth is our only company for flooring care. Thank you for the same day service. Completely removed dog urine stains in all areas, truly amazing work and technology.
Comment: Marcus was outstanding. I would request this technician again. Great professional with excellent skill set, Thank You
Comment: I started out with a quote of 440 with 25% off and then I decided to add 2 rugs and a few other things. I am just a little bit taken back that it was $1100. I had not gotten rugs done in the past so that added to it. Everything was cleaned good just a little surprised at price. I paid it because I felt like they needed cleaning but will not do it very often.
Comment: Guys were great. Very efficient and professional.
Comment: Robert was very nice and my dog loved him. He did a good job
And was fast.
Comment: Technician came to clean AC vents after dog was "skunked". He checked the air filter and determined that any odors would have been trapped there first, and were not detectable; as a result, he recommended against a full vent cleaning. He was right: once my dog was fully deskunked by the groomers and Dalworth had picked up all the carpets she had rubbed into for ckeaning, the odors went away. He saved me a lot of money on unnecessary cleaning so I could focus on the things that needed attention. Great expertise, can depend on their advice.
Comment: The young man, Carlos, was excellent, courteous and efficient.
Comment: Richard Hearn provides outstanding professional service.
Comment: Both of your employees were very friendly and professional. Thank you.
Comment: The technician was very friendly, presented all information, but upsold too much. Good for Dalworth, bad for me. I started thinking I was going to pay about $400, and spent $1,500 with extra charges, misrepresentation of initial sales call, and upselling.
Comment: The tech was fantastic and got the tile and grout looking exactly like it did when we put it in. Very pleased with the outcome and the service we received.
Thanks
Tim
Comment: Technician was very polite and courteous. Would refer to a friend or neighbor.
Comment: Anthony did a fine job. I use you guys almost every year to clean my carpets and every time you come you tell me the carpet will be dry in about two hours. It always takes 24 hours, and I bought the package with the fan.
Comment: He did a good job. Looks great.
Comment: I have scheduled the cleaning of our patio outdoor carpet every spring for the past 4 or 5 years. I do put a value on my time.
So after doing this myself a couple of times, I find it is more efficient and less expensive to have Dalworth clean the carpet
in less time and with much better results. thanks Dalworth.
Comment: HE DID A GREAT JOB!
Comment: Juan or Julio was awesome!!
Comment: The technicians were informative and professional.
Comment: I really appreciated your service and I loved the fact that you were able to come out the same day! AP
Comment: The drying time took WAY longer than it has all the other times we have used Dalworth. Otherwise, everything else was good.
Comment: The Technician I had was Excellent very knowledgeable - Right on time - did in timely manner and did a GREAT job... He is super - I am sorry but I think his name was Randy but not sure - do not have paperwork with me....
I just felt the price was too high for my Small house - People can t believe I paid that much... I should have waited for maybe a special but I am having a Hip Replacement surgery next week and couldn't wait
Thank you
Marie Sewak