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Comment: Minimum price for online quote kept increasing so I was unable to schedule online. However, my request via email resulted in a quick response and hassle free quote/scheduling.

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Comment: Richard Hearn always makes my older carpet look great! He has friendly customer service attitude and does excellent work. I always refer friends and neighbors to Dalworth to request Richard for their carpet cleaning.

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Comment: terribly noisy - upsetting to neighbors several houses away

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Comment: Our technician was very professional and helpful. I would highly recommend him again and would like him to be our service provider next time. Placing the order though was not what I filled out on line. There were only 2 bedrooms listed for our tech when I requested 2 bedrooms, stairs and a living area. All that he had was 2 bedrooms. He was very accommodating and was very flexible with the other requests.

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Comment: My travertine floors and grout were cleaned and sealed. Floors were cleaned but grout is still dirty and we paid a lot.

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Comment: the technician was super and my carpets look great-he did a wonderful job!

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Comment: Very happy with my results and the service technician. Thanks.

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Comment: Excellent Technician

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Comment: While your price was higher I went with you because of reputation, bonding, and experience, the service tech, Bobby, was excellent. A real asset to your organization. The pricing person was late without calling....unacceptable!!

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Comment: We have used Dalworth for years and find your company to hold up to our high standards. thanks for staying that way!

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Comment: Thelma Kite said James Coleman did a great job.

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Comment: 1. The online ordering prompted a phone call to complete setting up the appointment.
7. The price is higher than others. But as I have already experienced, you get what you pay for.

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Comment: The technician was early, very courteous, did his work professionally, and had a good attitude. He got right to work and took less than an hour to complete the task.

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Comment: The technician was very knowledgeable about carpet cleaning. He took the time to explain the charges and what he could and could not do with 16-year-old high quality, off-white carpet. This is a home we are purchasing and did not want to replace flooring immediately. It looks fabulous now.....much better than I ever thought it could. It was well worth the cost to have it done so we can get a bit more wear out of this carpet before replacing it. The gal on the phone who took my order was delightful to work with. Would highly recommend your services.

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Comment: Your technician was very professional and friendly. He explained what he was doing, what we could expect and even helped us understand our hvac system, before he began his excellent work. He was patient without being dismissive, and we believe he really had our concerns and interests prioritized and addressed as well as ensuring that he had answered all of our questions. An excellent representative of your company. Very satisfied!

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Comment: I was told two people would do the job but only one person was sent.

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Comment: The techs that did the job were both very professional and pleasant young men. They explained everything and were very through.

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Comment: I can't say enough great things about my technician, Aaron Swistak. He was so professional, knowledgeable and had a great can-do attitude about removing a very stubborn stain----and it worked!! Stain is but a memory! He is an excellent representative of your company.

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Comment: Service man was excellent and very helpful in explaining the service to me.

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Comment: The Technician was great. He has cleaned the ducts for me twice and each time he did a superb job. He is very professional and answered all of my questions.

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Comment: The tech was the most efficient, most helpful, most polite tech we've ever had. His name is Dwain. He went out of his way to be helpful to keep the dogs inside, helped me open windows that were stuck and was extremely polite. He also did an excellent, conscience cleaning job! I'm happy!

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Comment: The carpet looks beautiful as does the area rug. Very nice and professional service men, The service was higher than I am used to but we are on fixed income so everything is higher than I am used to paying! The men were efficient and thorough.

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Comment: Great service

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Comment: The service person was friendly, prompt

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Comment: Will request same employee next time needed.