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Comment: Cullen and Mark were very good and knowledgeable. I would request them next time.

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Comment: very pleased with the technician - very courteous and the carpet looks great!

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Comment: Very professional, will use again

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Comment: Service rep was very conscientious and friendly. Howard Dressen
I had to stay in the apartment due to scheduling but remained out of his way in kitchen.
Thanks for your service

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Comment: All the spots did come up, even though I didn't think they would. He was great! Please make sure he knows how grateful I am!



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Comment: I was so glad I got next day service. Appreciated the courteous efficiency of phone rep and service tech, Chris.

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Comment: Most of my WHITE carpets look fine, but in my main living area - the living room I have a GREY 3' x 5' area that I did not have before the service. That makes it hard to be really happy.

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Comment: This was a frustrating day. We actually booked with another company. They did not show up and failed to call us. You were able to come out and clean for us. You rescued us

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Comment: The two technicians were friendly, professional, expedient and explained the process as they went. This is our 4th great experience with ,dalworth in the past 7 years and we're customers for life!

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Comment: Very accommodating and polite technicians--probably the best that I have had with you, and you are the only company that I use.

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Comment: The best cleaning I have ever had. He was excellent. When I call back, I will ask for him. LL 1/21

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Comment: Great job - very satisfied customer , thank you very much

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Comment: Alberto was outstanding! He was very professional, helpful, and friendly. We couldn't have had a better experience!

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Comment: My carpet looked great. I am very pleased. Ila Post

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Comment: Marcus is a great technician and will use his services again!

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Comment: The technician was beyond excellent. My carpet had not been cleaned in ten years and he did a great job. He went above and beyond to make sure we were satisfied.

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Comment: Sam was outstanding. Professional and personable. Dalworth can't afford to lose him.

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Comment: Anthony was great. He gave us advice on keeping tile clean.

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Comment: Technician did an awesome job , he followed the service ticket however the ticket was screwed up when it was printed and he charged me for an extra bedroom and did not clean the stairs. I called Nulaura and she made this right. She was helpful, professional and called me back numerous times to get it corrected. They are coming back out to clean the stairs and they promised to refund me the extra charge. Nulaura is a GEM and Dalworth should be proud to have her on their customer service staff.

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Comment: Our technician was awesome! He was friendly and knowledgeable. You could tell that he really enjoyed what he does.

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Comment: We upgraded our service level to include moving lightweight furniture, but had multiple items that were not moved (hampers, small boxes etc). Overall the technician was friendly and efficient.

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Comment: The first time the technician came, they were unable to do the service because they didn't have a portable carpet cleaning machine with them. You'd think they would have noticed our unit was on the 8th floor and been prepared for this. We had to reschedule which was very inconvenient to us.

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Comment: Monte was awesome! Great customer service !

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Comment: Disappointed that our rug didn't clean up as well as we had expected. Had to ask for additional cleaning in a couple of spots.

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Comment: Anthony was very attentive to my special requests, and meticulous in his work. I look forward to his services again.

Your on-line order service would rate an "excellent" if you would allow returning customers to re-load their previous order. It is a pain remembering the sq ft of each room each time I order cleaning service. A log-in and password system would solve that. I can do that with my pizza order, and I keep coming back to the same vendor because of that ease. You guys would probably increase your repeat business with a web site with a "recall my last order" capability.