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Comment: Great job

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Comment: Sam was super nice and friendly. We wouldn't hesitate to have him back again. He did a great job!

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Comment: my service tech was great Hard WORKER

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Comment: My carpet is still not completely dry in areas my fans can't reach. (closet, hall and corners) It was still "wet" at 10 last night. That was my biggest disappointment. I had asked the tech if I needed to put old sheets down to walk on so I wouldn't get on the carpet and he told me it should be dry in 2 hours. It would be better to say, "you might want to put an old sheet down to walk on for the first 48 hours". The drying time varies.
Other than that, the experience was positive.

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Comment: Marquis Wilson was the technician who came to our house and he did a excellent job. I would ask for him next time I use Dalworth. He's a very good representative for the company.

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Comment: I was notified the house I bought in the StarWood Community in Frisco was available to me two days earlier than contracted. Alex was great taking my call and was able to schedule my cleaning for the same evening. Harold and his partner arrived early and after cleaning the carpets they stayed an extra couple hours and did all my hardwood flooring. The house looked amazing and my wife arrived near the end and was extremely happy !!

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Comment: Miguel was outstanding. He introduced himself gave me his card and proceeded to explain the process and take an inventory of the surfaces he was here to service. He was efficient, professional, courteous and really cared about the finished product. Truly an awesome young man.

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Comment: My carpet is still not completely dry in areas my fans can't reach. (closet, hall and corners) It was still "wet" at 10 last night. That was my biggest disappointment. I had asked the tech if I needed to put old sheets down to walk on so I wouldn't get on the carpet and he told me it should be dry in 2 hours. It would be better to say, "you might want to put an old sheet down to walk on for the first 48 hours". The drying time varies.
Other than that, the experience was positive.

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Comment: . The first time I used Dalworth a 'John' (saved his name but after learning he left the company I discarded it) and because of him I continues with Dalworth - the last two - 1 average & get the job done & the other left stains stating he could not get them out (strangely I was able too).
Pat Linzalore was my technician. Pat is exceptional in his job performance & customer service and I reason I will remain a customer - I will always request him. He is efficient, very knowledgeable of carpets materials and cleaning products, provides hints on carpet care - we have a cat and my dog' journey in this world ended in February. Since he has cats & dogs, he knew just what to use to remove several stains as well as instructed me on what to apply if the stain returns & appears yellow. He is respectful, gregarious, ethical, takes great pride in his work - excellent work ethic, and it royal to the company (no negativism). I was amazed that he cleaned the corners, along the base boards, darken areas at doorways, removed two small stains in den that no one could remove before. My rugs looked brand new in-spite of being 40 years old (original owner purchased excellent quality) and had been recently installed.
I am most pleased and highly satisfied. He is a keeper for your company! Thank you.
Regards,
Mary Ellen Viancourt COL(retired), USA NURSE CORPS

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Comment: Wonderful service! Price was exhorbitant for retirees! Senior discount would have been appreciated! The floors look beautiful!

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Comment: Steven was very pleasant and professional. He did an excellent job.

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Comment: Great service and appreciate the excellent work.

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Comment: Marcus Jeffrey, is very competent and take pride in his work. And, when you pay over 1600.00 to get your carpet cleaned, rugs cleaned, tile cleaned and resealed. You want someone that has a high level of experience and take pride in their work. Marcus, is the ONLY technician that I will use for all my carpet and tile needs. He is punctual to his appointments.

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Comment: Thank you very much. I would highly recommend Dalworth.
The one spot took longer because he worked on it longer...he also told me it would take longer to dry so I stayed off of it ...no problem...great improvement!!

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Comment: Cullin is truly a professional. He takes his time and answers all questions posed to him. He is extremely knowledgeable about carpet and cleaning it. I specifically asked for him again this time because he is that good. As long as he is with your company, I don't want anyone else to do my carpets. When I rebook again, I will ask for him. My carpet has never looked this good thanks to him. He knows how to get those tuff stains out and they stay out. I am an extremely satisfied customer thanks to him.
Sincerely,

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Comment: The job was done with one person- seemed like a lot for one person to do. He took a five minute break hourly and appeared to have 45 minutes down time around lunch( told me he needed to get more gas)

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Comment: Bob was friendly and courteous.

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Comment: very pleased with all the service.

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Comment: Brandon explained all the paperwork in detail before starting and then throughout the whole process of cleaning the ducts took videos of the work he and his assistant did. They did a very professional job all the way through cleanup when they were done. Very happy and will use Dalworth again. Thanks!

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Comment: some ares of carpet in master bdrm still damp

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Comment: I called and was able to schedule same day service. I was totally amazed at the amount of dirt and material that were in my ducts. The technicians did an outstanding job, and I would highly recommend Dalworth. Very pleased!!

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Comment: It was great customer service. Alberto was very informative and helpful.

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Comment: Adam was very helpful and informative. He really guided me to what I needed and felt it was very fair.

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Comment: The job was done with one person- seemed like a lot for one person to do. He took a five minute break hourly and appeared to have 45 minutes down time around lunch( told me he needed to get more gas)