We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Pat did great!
Only technician I want to clean my carpets.
Comment: I have to give the technician the very best. He was so helpful and had the best attitude. I would give him a 10+. You need to keep him happy so that you don't loose a good employee.Thank you again and tell Pabalao that I really do appreciate the job he did. EXCELLENT!!
Comment: Your technician was friendly and competent. My clothes are drying during a regular cycle now. I will definitely recommend your services.
Thanks,
Gayle Terry
Comment: The man came between 9 and 11, a little after 9:30. He had a problem with the equipment and told me what he was going to do. It worked so he was able to go ahead and clean my carpet. Course due to the problem it took longer. But he got it done.
Comment: Pat was terrific! He knows his job, he's thorough, and very good with customer service. He should be rewarded with a salary increase and a leadership roll in the Company.
Comment: Chris Lewis was excellent and our next clean we will ask for him. This was the second time he has worked for us and he is very nice and helpful.
Comment: James Coleman did an excellent job for me.
Comment: $300 additional was the quote for pet stain removal.....which would have been in addition to the (3) rooms I had cleaned for $333. And that ladies and gentlemen.....is ridiculous. We did the additional $50 pre-stain protector with a guarantee.
Comment: Highly praise the young man that did the work.
Comment: I really want the same technician to come to my home. Really knowledgeable about his job AND made me comfortable
Comment: It looks like the stains I was worried about came out. It only took 1 1/2 hours for the job--I am very satisfied and hope the carpets in my "move out" house look as good after their cleaning!
Comment: Pat did an excellent job and should be recognized for his hard work, knowledge and attention to detail. I will request Pat for our next service.
Comment: Was impressed that a live person answered the phone. She was very polite, sympathetic, and anxious to help. The call window was 8-9 a.m.and at about 7:30 that morning I got a call saying technician would arrive at 8:30 and he was ringing the doorbell at exactly 8:30! He was great and got the job done quickly - and did a super job! Have already recommended Dalworth to several people based on such excellent service. Much appreciated!
Deb Greening
Dallas
Comment: Glenn did a great job and is a hard working technician.
Comment: Our technician, Jaime Gonzalez, was fantastic. Would love for him to come to our house every time!
Comment: The man in charge did not do the tile it was his assistant. My grout lines are still dark. He insisted on putting the sealer on. I waited a couple of days and it's still dark. The technician did not do a pre-inspection to make sure I was was happy before he left.. I was not happy with his work on the tile.
Comment: Technicians was polite and professional asked to redo some area and they did it only question the type of solution they use to clean the rug.They said they use two types of solutions,still have a little smell over all they tried there best.
Comment: James was great. I ended up tipping him a little bit (I thought I had more...sorry James, you were awesome!) but I didn't know the tipping protocol. That might be something worth putting on an order. Just a thought.
Comment: When the tech came out he had a lot of questions about the carpet like how long since its been since I had them cleaned, which areas did I have protected last time etc. I just feel this is something that he should already know prior to coming out to the home.
js 12/20
Comment: The young man who did the floors was very polite, professional and nice, you should give him a raise!
Comment: the technician was very friendly and did a great job.
Comment: Technician was exceptionally friendly. I was very satisfied with the job!
Comment: Miguel was the best technician we have ever had to clean our carpet. He was very courteous and did an outstanding job.
We will ask for Miguel every time. He deserves a big Christmas bonus.
Comment: The technician was very helpful in deciding what service we needed at this time. Really appreciated his help.
Comment: I was so happy with the services