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Comment: Very pleased with carpet cleaning and Carlos was very polite and considerate.

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Comment: The tech was extremely professional, I was impressed that your company was totally honest about the carpet and didn't try to up-sale me on getting anything extra for the carpets that I have, this is the first company that I have used that has not tried to charge me extra.

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Comment: You always do a good job.

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Comment: ya'll were extremely easy to work with.

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Comment: Everything was great.

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Comment: He did a good job, I was happy with the work, and would have him back out again.

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Comment: he did a great job!

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Comment: I had an issue that only one tech was there and he caused damage to wood work on the wall trying to move furniture that was to heavy, I wasn't told only one tech was coming out

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Comment: I WAS VERY HAPPY WITH THE SERVICE. I WOULD LOVE FOR THERE TO BE TO WAY FOR MY RENTAL PROPERTIES TO ALL BE LINKED TOGETHER. WHEN I CALL IN IT IS VERY INCONVENIENT FOR ME TO HAVE TO GO OVER THE ADDRESS AGAIN WHEN I KNOW THAT I HAD Y'ALL CLEAN OUT THERE BEFORE. TXU HAS A MUCH MORE SIMPLIFIED SYSTEM WHERE I GIVE MU NUMBER AND THEY PULL UP ALL MY ADDRESSES AND HISTORY

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Comment: I HAVE BEEN WITH DALWORTH FOR YEARS AND I AM VERY HAPPY

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Comment: technician did a beautiful job, my brothers carpet was heavily soiled and it has completely brightened up the room.

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Comment: The tech Monti........was very professional and pleasant...would recommend him

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Comment: whenever I have needed carpet cleaning i call you.

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Comment: I don't remember if I used the website or called. I know I started with the website but called for an explanation. This was several months ago. I have used Dalworth for years and only ONE time was I disappointed.

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Comment: Again, I tried to use you online ordering system and again it failed to apply discounts. Instead of taking 25% off it took $25 off. So again I had to call to speak to a customer rep who again did an excellent job of placing my order and giving me the correct discount, plus an additional smaller discount for my issues with the web site.
Your customer reps and your technicians are great.. so why can't you fix your online web site? I have used Dalworth for 5-6 years now and never has the web site worked right and every time I have to call and speak with a customer rep. And every time I fill out a survey I point out the issues with the web site and it appears that every time you fail to address the issues.
I would quit using Dalwoth if I had to depend just on the web site. Thank god your customer reps and technicians out shine you web site.

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Comment: Harold was really really excellent he did great job.

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Comment: Harold was excellent he did a great job.

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Comment: Harold did a wonderful job, was very competent and confident. I cant say enough about him, i would say clone Harold for all services.



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Comment: The technician did an outstanding job. He was very methodical, very careful, and very thorough in cleaning the carpet. I would highly recommend him and would love to have him each time I have the carpet cleaned.

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Comment: They guys were great and did an amazing job!

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Comment: As a "longtime" customer I continue to be more than pleased with your services for the carpets and especially, the sofa cleaning.. There was a problem but Dalworth immediately took care of it. This confirms my trust in company.
Thank you so much.
Clarice Marshall
972-495-7841

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Comment: always send Chris, Chris is very professional, and does a great job.

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Comment: He did an excellent job, the carpets were really dirty before.

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Comment: I have used you guys twice and I have been happy both times. The call center staff is extremely friendly and helpful. The technicians work very hard and do a great job.

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Comment: After the technician left I found a large orangish spot on my carpet the size of a basketball and it was by the wall so I didn't see it when he was there. I was having a party the next day so I didn't have time to call and get it taken care of so I put a vase over it and kept going. I have no idea what it is and it was clearly not there before he came. On the good side, I showed him a stain that I was hoping he could work on and it came up so that was really good. Would love for someone to come look at this stain but it will have to be on a Saturday. You can call me