We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: I already sent in this form with a glowing review for Alberto. Please let me know if you did not get it. Jean T.
Comment: Harold. An Juan were real gentleman .... Great personalities an real proficient at getting job done....thanks
Comment: the guy was really really good and he is under paid, he had all brand new equipment, I want him every time
Comment: did an excellent job cleaning a heavily stained hallway.
Comment: The tech always does a good job. I requested this tech
Comment: Costel is great! Always does a great job. Very personable as well.
Comment: Everything was great! Gal on phone was excellent and tech was a hard worker. Was very happy
Comment: ED, our technician was outstanding and I will use Dalworth again. Hopefully we can have him provide the service, The scheduler was very professional and pleasant . A cut above the competition.
Comment: keep up the great work!
Comment: Sherry was so very helpful in answering all my questions and helping me figure out what I could afford. I called her several times with more questions and she was so sweet to help me find the most affordable price.
Costel was so nice and did a great job cleaning the carpets and bathroom floors. He is from Romania and we have a friend named Marion who lives in Romania.
Chris was nice and wanted to help me but he said they can't strip my Mexican tile because it has a finish on it that would ruin the mud tiles if they tried to strip it. He was going to try and find someone who might could help me but he never called me back so I guess he couldn't find anyone. Chris gave me a quote to stretch 2 rooms of carpet but I called Nadine Carpet in Plano and their quote was more than half of Chris' quote.
Comment: I am sure he tried but there are still some oily head stains on my chair.
Comment: some places are having the stains are coming back, for rework we are coming out tomorrow.
Comment: Very good technician.
Comment: Tech did a great job
Comment: Everyone was very nice and knowledgeable. Tech did a great job
Comment: Techs did a good job and I was pleased with them. I am not particularly happy with the model of not knowing what the "extra" charges will be until they arrive and think for larger jobs and especially wood restoration that I would have preferred someone come out and quote or at least have web site give some idea of the cost.
Comment: IT WOULD OF BEEN NICE IF TECH HAD DALWORTH WRITTEN ON HIS TRUCK OR LET CLIENT KNOW THAT IT WOULD BE A WHITE UNMARKED VAN. MY WIFE WAS SCARED WHEN WE SAW A WHITE VAN JUST SITTING IN FRONT OF OUR HOUSE FOR 15 MINUTES
Comment: My technician was customer service oriented. He answered all my questions about my tile and wood floors for future service. He did an excellent job in cleaning my carpeted areas! All the spots were gone and my carpet looked new again!
Comment: The technician did not vacuum before cleaning. I believe technicians have previously done that for the premium service. Also, he did not move chairs or small end tables, or leave papers to put under the legs of chairs and tables. Otherwise, the carpet is clean and looks good.
Joyce Boyer
Comment: Sam, the technician, was an expert and gave us valuable information regarding carpet wear and maintanance .
My carpet is the cleanest it has ever been
Comment: Great job. The technicians were so polite and efficient!!
Comment: Craig was very informative and honest about evaluating the condition of our carpets. It had been probably three years since last cleaning. He spot treated the whole carpets, especially the high traffic stained areas. He even cleaned this one area three different times. He told me so long as the carpet keeps responding to his cleaning in that area he will clean it until no response is noticed. When it comes to cleaning carpets, Craig know his business. I would highly recommend that you do whatever it takes to keep this technician. Next time we have carpets clean, and, or we recommend Dalworth, Craig will be the technician we request to clean for us again, or our friends.
Comment: Coastal Vladulescu was my technician for my carpet cleaning.
He was excellent, professional, mature and meticulous in cleaning my carpet and making sure the job was thoroughly completed.
I will request him next time.
G. Wilson
Comment: I was not happy of the carpet being cleaned as stains and they were averase stains, appeared after drying they did not come out, they should have.