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Comment: Richard Hearne is the best. We always ask for him when we place an order.

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Comment: The technician was very informatvie. I did end up with a few stains that did not come off, but according to the technician, these stains might be due to high traffic use and old carpet.

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Comment: I received excellent service and I felt like what I paid was right on target!
Will call you again next time.

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Comment: One corner of my carpet( it's cream colored) is still soiled is but bedroom looks great.

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Comment: Richard Hearn is truly outstanding!

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Comment: Great guy, excellent worker.

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Comment: have used you before, and will again...every time I do a remodel! (I have a remodeling sickness LOL so it shouldn't be long)

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Comment: I really lucked out with Ricky. He was most pleasant, professional and exceptionally patient when I asked him to please park on the street since I just spent good money on de-greasing/power washing the street and my driveway that the city contractors and roofing company blackened with their tire marks. Ricky could have given me an attitude, but instead he was so nice about it and said it's perfectly fine parking his van in the street. He was careful not to scuff the white base-boards while working the winding staircase, he was most excellent and efficient and left my white carpet looking spectacular before the warranty inspector comes for an assessment before warranty expires. Please thank Ricky for me and I will be asking for him in the future when I unpack from recently moving in and wish to do the whole house, Jana Dykes.

Very well. Workers were on time, courteous and efficient. Did a great job!
Description of Work: Carpets cleaned

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Comment: My friend and I had our carpets cleaned the same day. Chris Kneedler, at 7630 Riverwood Lane, Frisco was double-charged. The tech said his swipper wasn't working right. Chris won't fill out this survery, but he was pleased with the carpet cleaning. The over-charges were corrected.

When I paid the tech, he wrote down my credit card number..

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Comment: The tech was super nice and we would have him come again.

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Comment: Julio was easy to communicate with and he loved animals like me. If I ever needed my carpets cleaned again, I would request him.

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Comment: I was very happy.

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Comment: Chris was very knowledgeable and did a great job

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Comment: none

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Comment: I also scheduled a duct cleaning when asked by phone representative. When I suggested we change the duct cleaning first she said she couldn't change the schedule. So it made it difficult for the duct cleaning guys to be so careful doing their job.

My other comment is that Aaron did a great job and was so politely and considerate asking exactly what I wanted so he could do his job to my specifications.

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Comment: All aspects of the service met my expectations. The service technician, KC, was an excellent representative for your company. He was very cordial and extremely professional and knowledgeable regarding the cleaning processes.

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Comment: Best cleaning we have ever had. Thanks

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Comment: HE DID REAL GOOD

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Comment: I don't know if a pet protector was applied.

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Comment: Monty did an excellent job. He included me in the repair and cleaning of the carpet to ensure that I was informed on what was happening as well as showing the progress.

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Comment: Brian Marshall & Jason did an excellent job & we will request that he does future work for us. We had 2 area rugs cleaned. The family room rug dried quite fast; the other is a braided rug & we had both sides cleaned so obviously that took longer to dry. The scheduling process & calls confirming the job time were also very efficient & appreciated. Thank you Dahlworth team!
Carol Parsons

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Comment: Carpets still had an odor even though the special pet treatment was on them. I do not feel they were cleaned as well as they could have been.

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Comment: Only had tile cleaned.