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Comment: J

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Comment: Harold was our service technician and he was recommended by my friend Melinda Ramsey. He was great and very helpful and did a great job. He was coming from another job and was delayed but he worked really hard to make up the time and get finished so that I could leave. But he did not skimp on the cleaning and even went back up to work on some difficult spots. I cannot tell you how much better my carpet looks. Now just putting my house back together. I now remember why I waited to long. Now that I realize that Dalworth does a great job for a reasonable price and cares about the longevity of my carpets, I will be back.
Many thanks. Debby Allbright

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Comment: I tried to book online however did not receive a response.
Excellent service however over priced.

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Comment: I was very impressed by the friendliness and efficiency of the technician. I will ask for him again if I needed the same service again.

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Comment: The lead technician and his helper were awesome!

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Comment: James Coleman always does a great job!!

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Comment: The technician was helping me remove smelly, allergy-causing, lung-irritating residue from my 2 week old carpet. It had a strong newsprint smell to it that got on the dogs and caused us some health issues. We had washed the carpet 3 times ourselves making a small dent in it, so Dalworth was our last effort to keep the carpet installed. I didn't think it would help much, but it really did take almost all of the smell away and my lungs didn't hurt that night for the first time in 2 weeks. I'm so relieved that we could find a solution to something that was causing my family a lot of stress. I'm thinking one more cleaning might get rid of all the smell (aside from normal new carpet off-gas) once and for all. I'll probably be booking another appointment soon. Thank you so much!

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Comment: I've used your services several times and have been satisfied with Richard's exceptional work each time.

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Comment: I also had him spot remove two stains from two dining room chairs. and they looked better but the stain is still there.

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Comment: Great job by Harold Grimes and the guy with him. They did everything as expected/explained and offered other services available without being pushy. I will totally use you guys again. The woman on the phone that took my initial order and created my quotes was nice and also knowledgeable. Thanks

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Comment: To charge more for stairs then a living room in not right.

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Comment: Monty always does a great job. Thanks.

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Comment: Sam was wonderful! Very professional, knowledgeable, and friendly.

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Comment: We are happy to provide Dalworth with responses to this survey, but only Dalworth. Our name, address, etc
are not for public display.

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Comment: Amber and Chris were very helpful with excellent customer service skills. Thanks so much!

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Comment: I only asked for a redo because the person who had been in there does excessive damage to the carpet. The technician was great both times and did a good job

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Comment: James worked really hard and did a great job.

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Comment: Service tech was great! Very efficient and did a wonderful job for us. Thank you!

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Comment: First tech arrived at 9:20 and had problem with water pressure and had to contact a co-worker. Co-worker arrived at 12:00noon and was able to do the job. I appreciate that I didn't have to reschedule. Tech was very kind, friendly and professional. Listened to my instructions/concerns and got right to work.

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Comment: My only comment is that the carpet appeared to be clean when wet. However, several of the stains showed back up after it dried.

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Comment: I had to have additional services due to pet stains so that increased the price. It was more than I expected to pay, but I understand that is due to the pet odor issues. The technician was very polite and easy to work with.

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Comment: Joe and Jake did a fine job. Worked almost 8 hours non-stop with no lunch break. Job looks good but cannot tell for sure if all stains are gone.

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Comment: excellent service

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Comment: James did a great job. He was very profesional and did an excellent job.

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Comment: The technician is excellent .