We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: THE TECH DID A WONDERFUL JOB.
Comment: My service guy, I believe his name was James, was beyond excellent! He was patient and flexible with all the moving related installations I had going on that day. He was very professional and I truly appreciate his great service!
Also, I was pleasantly surprised with how fast I was able to get an appointment! When planning the move to our new house, I forgot about having the carpets in the kids room cleaned. I made a last minute phone call, expecting a few days to a week wait time, and was able to get NEXT DAY service! I am very pleased with the whole experience and will be using you guys in the future for sure!
Comment: My service tech was on time, friendly, helpful and professional. He performed the carpet cleaning within the time period he estimated. The results were fantastic. The carpets in all three areas look LIKE NEW! Also, let me say the service rep who took our order by telephone was very friendly and receptive. He set up the job lightning fast and our tech was on site within a couple of hours. You can't ask for more from the Dalworth team. We are very pleased with the results and will use Dalworth again. Thank you, thank you.
Comment: Richard has been helping with my carpets for a couple of years. He is always with-in the service window and has a smile and handshake ready when I answer the door.
Comment: On time and excellent customer service
Comment: Great job on getting stains out!
Comment: The tech was very nice and professional. I think he did a fantastic job on the carpet, it looked new again! I will most definitely use you guys again.
Thanks a million!
Comment: Excellent service. Nice people. Drying time was about 5 hrs
Comment: Jaime was awesome very professional and explained ever thing
Comment: EVERYTHING WENT WELL AND I HAVE BEEN USING DALWORTH FOR YEARS AND THE SERVICE WAS WONDERFUL VERY HAPPY WITH THE SERVICE.
Comment: EVERYTHING WAS GREAT
Comment: George was very thorough.
Comment: EVERYTHING WAS GREAT
Comment: Great to have Richard Herne again as he is so terrific. He has been here 3 times and very nice and great technician. Carpets look wonderful! Thank you Dalwarth and Richard!
Comment: Our service technician, Steven, was wonderful. I originally thought just a simple carpet clean would help remove pet odor, but he explained that what he could do would only be a temporary fix. We ended up going with the full pet odor removal, which is a lot more expensive, but ended up being worth it. During the process he explained what he was doing and showed me all that came out of the carpet. He did the service on a Friday and even came back on Sunday to do a follow up. At the follow we noticed my baseboard in the living room soaked up some water and he came back to my house over the weekend to help me sand it out and re-paint the area. I could not have asked for better service. We talked about sealing my tile and granite countertops so I will be calling and requesting Steven again.
Comment: Our technician was very kind and patient with us as we were not quite ready for him when he got here! He did an excellent job. Our carpets look great!!
Comment: Richard did an excellent job on cleaning my couches. Thank you for being so conscientious with your work.
Thank you,
Jayne Murray
Comment: Jaime did a fabulous job! We didn't think our kitchen floor, especially the grout, would ever look this good. The price was so reasonable that we are sorry we didn't have Dalworth and Jaime do this sooner!
Comment: Chris did a great job!
Comment: Awesome job and great personalities. They went above and beyond. Thanks Cindy and husband
Comment: The carpets took longer to dry because it rained that day and the air was very humid. There was no fault on the part of the technicians.
Some of the cleaning solution dripped on a piece of wood furniture. I did not notice it until hours after the technicians had left, so it sat on the finish for awhile. There is some minor damage to the wood and finish. That was disappointing. Other than that, the service was great.
Comment: don't know about drying time----house is vacant
Comment: Through the years, we tried several cleaning services without satisfaction. Switched to Dalworth about 5 years ago with good results. Thanks. Julia
Comment: when i had difficulty understanding your web-site offer, your manager was extremely helpful and allowed me to have the price represented. we had some substantial stains on our carpets and they are not visible now -- i'm extremely pleased with your service. thanks so much -- my downstairs and stairs look 100% better -- now to the upstairs!