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Comment: Everything was Great!

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Comment: I am completely satisfied and I would recommend, as a matter of fact I already have to some of my co workers.
I would use the services again!!!!!

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Comment: it appears some spots have reappeared. is this normal?

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Comment: The service tech that was sent to our home, Vinny, was EXCELLENT. He arrived on time, he worked hard and completed his work in a timely manner. He was knowledgeable and friendly. I spoke with Katie in the front office, and she calmed my worried mind, and was amazing. These two folks are assets to your company. I would recommend you to anyone.

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Comment: We did this on Tuesday the 23rd and it was raining and 45 degrees. In hind sight, this probably should have been rescheduled as the drying time was majorly extended. Really wasn't dry until this morning. Also, I was under the impression that drying fans would be left behind and they were not. Next time we do this, I will make sure it's a dry day, Also, the tech talked about pet odors but ended up doing just the basics....what I paid for essentially and we can still smell pet odor.

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Comment: They did a great job.

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Comment: Outstanding technician who had great customer service!

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Comment: Technician was EXCELLENT & so was the phone rep!

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Comment: We are always very happy with everything from Dalworth, people, to service, etc. Always a great job!

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Comment: Good crew, proficient and professional. Thank you!

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Comment: It was a great experience from talking to a phone rep to the technician. Everyone was very professional! The technician worked very hard to make sure the job was done well and left making sure everything was clean and we were completely satisfied. Job well done!

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Comment: Service Technician James was prompt and went over all the details before he got started. He worked very efficiently and carefully moved the furniture and replaced it. He willing agreed to do 2 bathrooms that were not included in the original estimate at the discounted price.
James is a hard worker and it is evident that he knows how to properly clean carpets.
We are glad that we chose the premium service for the 4 rooms and 2 bath areas. We are completely satisfied with DALWORTH Service and the extras such as baseboard cleaning the comes with premium service.
Thanks for a job well done.
Helen & Tom Dunlap

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Comment: My service technician, Pasqual (?) was super nice, very professional, was very pleasant, hardworking, gave it a little extra elbow grease
and made my tile hallway and carpet look amazing. I was so happy and he is a wonderful representative of your company. Employees of that caliber are very hard to fine today. Excellent job!

Jill Castloo

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Comment: This guy was awesome and friendly! He did an amazing job and was fast. Went above and beyond what was ordered and asked of him. He was perfect!!

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Comment: Juan Carroll did an excellent job.

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Comment: I did not rate the price as a great bargain as I thought the shower cleaning was pricey as there still remained black along the bottom. My expectation was higher for the price.

Both Brian and Freddy did an excellent job and we're both very customer service orientated. Also Sherry the phone operator/scheduler was wonderful to work with. Very impressed buy the team. Also had Juan and his team out a few weeks earlier for carpets and got the same level of service.

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Comment: I was looking for a decaled truck... the truck was a plain van... I was a little concerned... plus he was by himself...both unusual to me however the tech did a great job!

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Comment: Your technician, Andrew Bailey, not only did a superb cleaning job on our carpets, but was also most personable, friendly, and polite. We consider him to be a great representative for your company, and please inform him how delighted we were with his service.

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Comment: Good is great to me no one is perfect. Will definitely use again

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Comment: The service technition did a great job.

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Comment: I rated the phone representative "fair" because I was left with the understanding that your service would buff out light scuffs on my flooring. If this turns out to be a simple misunderstanding on my part, I would rate his service as "excellent." He was friendly and responsive. Chris, the technician, was outstanding. He educated me on my current flooring versus flooring I've owned in older homes, and saved us all from a situation where I would be unhappy with the service you provided. He then cleaned my carpets, leaving them looking new. Thanks!

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Comment: Technician was very polite and informative. He did an excellent job. Our kitchen and bath tile and grout looked like new when he was finished. He explained how to take care of the tile and recommended professional cleanings more often.

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Comment: Bobbie was courteous and thoughtful. We are pleased with our 'restored' carpet.

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Comment: Juan was very careful to explain the process and what to expect. He was the best technician I've ever had.